Nagios Support Forum

Posted: **Thu Oct 25, 2012 3:52 pm**

How do you access the new Core Config Manager? I upgraded to NagiosXi2012, but have not been able to find where to access it. I can access the Legacy CCM.

Posted: **Thu Oct 25, 2012 3:56 pm**

The only link for the CCM is the Legacy one? Have you made sure to log out and log back in after you installed, this completes the upgrade process. Also can you try restarting Nagios manually and then looking again?

Posted: **Thu Oct 25, 2012 4:07 pm**

screenshot0001.png

I logout and logged back in.
I restarted the nagios service.
but still not seeing the link for the New CCM.

Posted: **Thu Oct 25, 2012 4:08 pm**

System Info:

Linux Distribution and version? Red Hat 6
32 or 64bit? 64bit
VMware Image or Manual Install of XI? Manual install
Are there specials configurations on your system, ie; is Gnome installed? No
Are you using a proxy? No
Are you using SSL? Yes, for the web portal of Nagios Xi
Nagios Version? NagiosXi 2012R1.0

Latest Available Version: 2012R1.0
Installed Version: 2012R1.0
Last Update Check: 10/25/2012 13:55:17

Posted: **Thu Oct 25, 2012 4:26 pm**

Can you post the output of the following log?

Code: Select all

tail /var/log/httpd/error_log

Posted: **Fri Oct 26, 2012 12:23 pm**

# tail /var/log/httpd/error_log
[Fri Oct 26 10:20:09 2012] [error] [client 172.20.20.63] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0, referer: http://NAGIOSSERVER/nagiosxi/index.php?
[Fri Oct 26 10:20:09 2012] [error] [client 172.20.20.63] PHP Fatal error: Unknown: Failed opening required '/usr/local/nagiosxi/html/includes/page-default-splash.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0, referer: http://NAGIOSSERVER/nagiosxi/index.php?
[Fri Oct 26 10:20:10 2012] [error] [client ::1] PHP Warning: require_once(/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php): failed to open stream: Permission denied in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8
[Fri Oct 26 10:20:10 2012] [error] [client ::1] PHP Fatal error: require_once(): Failed opening required '/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php' (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8
[Fri Oct 26 10:20:10 2012] [error] [client ::1] PHP Warning: require_once(/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php): failed to open stream: Permission denied in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8
[Fri Oct 26 10:20:10 2012] [error] [client ::1] PHP Fatal error: require_once(): Failed opening required '/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php' (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8
[Fri Oct 26 10:20:17 2012] [error] [client ::1] PHP Warning: require_once(/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php): failed to open stream: Permission denied in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8
[Fri Oct 26 10:20:17 2012] [error] [client ::1] PHP Fatal error: require_once(): Failed opening required '/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php' (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8
[Fri Oct 26 10:20:33 2012] [error] [client ::1] PHP Warning: require_once(/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php): failed to open stream: Permission denied in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8
[Fri Oct 26 10:20:33 2012] [error] [client ::1] PHP Fatal error: require_once(): Failed opening required '/usr/local/nagiosxi/html/backend/includes/handler-auditlog.inc.php' (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/backend/includes/handlers.inc.php on line 8

Posted: **Fri Oct 26, 2012 12:53 pm**

You have some type of permission problem

Lets run

Code: Select all

ls -l /usr/local/nagiosxi/html/

and

Code: Select all

chage apache -l
chage nagios -l

And report back

Posted: **Fri Oct 26, 2012 1:20 pm**

# ls -l /usr/local/nagiosxi/html/
total 232
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 about
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 account
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 addons
drwxr-x--- 2 nagios nagios 4096 Aug 23 14:09 admin
-rwxr-x--- 1 nagios nagios 19667 Oct 25 11:16 ajaxhelper.php
-rwxr-x--- 1 nagios nagios 1533 Oct 25 11:16 ajaxproxy.php
drwxr-x--- 3 nagios nagios 4096 Apr 19 2012 backend
drwxr-x--- 3 nagios nagios 4096 Apr 19 2012 config
-rwx------ 1 nagios nagios 7890 Oct 25 11:16 config.inc.dist
-rwxr-x--- 1 nagios nagios 7714 Oct 25 11:16 config.inc.php
-rwx------ 1 nagios nagios 7714 Oct 25 11:16 config.inc.saved
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 dashboards
drwxr-x--- 4 nagios nagios 4096 Apr 19 2012 db
drwxr-x--- 3 nagios nagios 4096 Apr 19 2012 downloads
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 help
drwxr-x--- 2 nagios nagios 4096 Jul 20 12:42 images
drwxr-x--- 11 nagios nagios 4096 Oct 17 11:01 includes
-rwxr-x--- 1 nagios nagios 997 Oct 25 11:16 index.php
-rwxr-x--- 1 nagios nagios 6758 Oct 25 11:16 install.php
-rwxr-x--- 1 nagios nagios 78275 Oct 25 11:16 login.php
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 perfgraphs
drwxr-x--- 2 nagios nagios 4096 May 22 12:01 reports
-rw-r----- 1 nagios nagios 14761 Oct 25 11:16 rr.php
-rwxr-x--- 1 nagios nagios 5838 Oct 25 11:16 suggest.php
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 tools
-rwxr-x--- 1 nagios nagios 3463 Oct 25 11:16 upgrade.php
drwxr-x--- 2 nagios nagios 4096 Apr 19 2012 views

# chage apache -l
Last password change : Apr 19, 2012
Password expires : never
Password inactive : never
Account expires : never
Minimum number of days between password change : -1
Maximum number of days between password change : -1
Number of days of warning before password expires : -1

Last password change : Apr 19, 2012
Password expires : Apr 09, 2014
Password inactive : never
Account expires : never
Minimum number of days between password change : 0
Maximum number of days between password change : 720
Number of days of warning before password expires : 15

Posted: **Fri Oct 26, 2012 3:39 pm**

If you had the beta version of the new CCM installed previously, go ahead and delete it and install the current version. (attached).

Posted: **Fri Oct 26, 2012 4:59 pm**

I don't think I installed the beta version, but how can install the version in this thread?

Thanks

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