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XI 2012R1.1 Service Detail and Host Detail pages hang

Posted: Tue Oct 30, 2012 10:19 am
by GldRush98
Both my main NagiosXI and Backup XI server started doing this immediately after the 2012R1.1 Upgrade:
hosts-broken.png
services-broken.png
It appears search hangs too... really anything with any kind of details page is hanging.
I rebooted the Backup server but that made no difference. Help!

Re: XI 2012R1.1 Service Detail and Host Detail pages hang

Posted: Tue Oct 30, 2012 10:52 am
by lmiltchev
Did you try holding the "Shift" key + Right click->Reload in your browser?

Re: XI 2012R1.1 Service Detail and Host Detail pages hang

Posted: Tue Oct 30, 2012 10:57 am
by GldRush98
Just tried that, no change. I also tried a different web browser, same thing.
The legacy Nagios (not XI) interface is working as well as the Nagios Mobile interface. Weird.

Re: XI 2012R1.1 Service Detail and Host Detail pages hang

Posted: Tue Oct 30, 2012 11:15 am
by lmiltchev
Run the following command and show the output:

Code: Select all

tail /var/log/httpd/error_log

Re: XI 2012R1.1 Service Detail and Host Detail pages hang

Posted: Tue Oct 30, 2012 11:30 am
by GldRush98
Nothing popping up when I try and browse a detail page:

Code: Select all

[root@nagios tmp]# tail -f /var/log/httpd/error_log
[Tue Oct 30 10:40:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 10:45:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 10:50:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 10:55:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:00:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:05:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:10:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:15:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:20:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:25:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:30:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4

Re: XI 2012R1.1 Service Detail and Host Detail pages hang

Posted: Tue Oct 30, 2012 11:37 am
by GldRush98
I think this is some sort of local caching issue on my end.
I just browsed the detail page from my phone (Android) browser, and it worked.

edit: Confirmed. I did a manual cache clear in Chrome and that resolved it.
Sorry to have bothered you :oops:

Re: XI 2012R1.1 Service Detail and Host Detail pages hang

Posted: Tue Oct 30, 2012 12:16 pm
by lmiltchev
No problem. I'm glad it's working now!