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helpdesk & ticketing
Posted: Fri Nov 09, 2012 8:48 am
by guhaansuman
Nagios has been installed & running however , helpdesk & ticketing is yet to be integrated with Nagios. Can I have the step by step procedures for implementation of this
module . also , confirm which package needs to be installed to implement helpdesk & ticketing.
Thanks and Regards
Ansuman Guha
9864038403
Re: helpdesk & ticketing
Posted: Fri Nov 09, 2012 10:26 am
by slansing
What software or plugin are you trying to integrate with Nagios?
Nice document, but let me ask if almost everyone has somethi
Posted: Sun Nov 11, 2012 12:18 am
by IfzvWykj66
Immediately following I originally commented I clicked the -Notify me when new feedback are added- checkbox and now each time a remark is added I get 4 emails with the identical comment. Is there any method you possibly can consider absent me from that service? Thanks!
Re: helpdesk & ticketing
Posted: Mon Nov 12, 2012 2:39 am
by guhaansuman
which module will have to be installed for integrating helpdesk & ticketing with Nagios XI.
Re: helpdesk & ticketing
Posted: Mon Nov 12, 2012 5:41 pm
by slansing
Well it all depends on the software you are trying to use, if you are open to a different solution we are working towards releasing Nagios IM:
http://labs.nagios.com/2012/09/05/nagio ... blic-beta/