Nagios Support Forum

Hi,

I have a small number of hosts that are refusing to let me see their performance charts.

if i access one of them i see the following:
host state: pending
host stability: Changing
last check : never
next check : not scheduled

i cannot see any performance charts as nagios tells me i do not have permission and must contact the administrator, issue is ... I am logged in as the administrator.

any ideas?

Cheers,

C.

Do they have a check command defined? It looks like they havn't performed a check yet

Hi,

The weird thing is ... This device is a switch and we have a dashboard containing a 24 view of bandwidth utilization. This is accessible and updating!

If i look at the device in the core config view i can see that the check command view is blank. So this perhaps explains the symptom, but I am not sure what to put in here now.

The port that we are monitoring for the in/out network utilisation does have a service check command (check_xi_service_mrtgtraf) configured, so that also explains why the chart is updating.

C.

I would re-run the wizard, make sure none of the service descriptions have special char's in them.

What version of XI are you using?

Hi,

We are using NagiosXI 2011R3.3 in the CentOS VMware image.

I will rerun the wizard and reply with results shortly.

Cheers,

C.

Hi,
I deleted the offending host and port information fron nagios and attemtped to run the switch wizard again.

Interesting. i get no response from snmp. when I run the command line code at the bottom of the wizard to trouble shoot this is what i get:

note: <OUR_PUBLIC_STRING_HIDDEN> has been swapped in for our actual snmp string

[root@psunagiosint1 ~]# cfgmaker --show-op-down --zero-speed=100000000 --snmp-options=:::::1 --noreversedns <OUR_PUBLIC_STRING_HIDDEN>@192.168.121.105
no response received
SNMPv1_Session (remote host: "192.168.121.105" [192.168.121.105].161)
community: "<OUR_PUBLIC_STRING_HIDDEN>"
request ID: 157312494
PDU bufsize: 8000 bytes
timeout: 2s
retries: 5
backoff: 1)
at /usr/bin/../lib/mrtg2/SNMP_util.pm line 629
SNMPWALK Problem for 1.3.6.1.2.1.1 on <OUR_PUBLIC_STRING_HIDDEN>@192.168.121.105:::::1:v4only
at /usr/bin/cfgmaker line 950
WARNING: Skipping <OUR_PUBLIC_STRING_HIDDEN>@192.168.121.105:::::1 as no info could be retrieved

# Created by
# /usr/bin/cfgmaker --show-op-down --zero-speed=100000000 --snmp-options=:::::1 --noreversedns <OUR_PUBLIC_STRING_HIDDEN>@192.168.121.105


### Global Config Options

# for UNIX
# WorkDir: /home/http/mrtg

# or for NT
# WorkDir: c:\mrtgdata

### Global Defaults

# to get bits instead of bytes and graphs growing to the right
# Options[_]: growright, bits

EnableIPv6: no

######################################################################
# System:
# Description:
# Contact:
# Location:
######################################################################


[root@psunagiosint1 ~]#

//ENDs

Did you follow all of the steps, outlined in this document?

lmiltchev wrote:Did you follow all of the steps, outlined in this document?

Hi,

We did not (were not aware of this doc at that time either), however did remove the switch from the config completely and now we cannot readd it using the wizard.

I have escalated this issue internally to the staff member who added in the switch in the first place, but they have yet to respond.

C.

With the results you show with cfgmaker, I am questioning if SNMP is still running properly on the switch.

hi,\

yeah, that's what i am wondering too. I have heard from my colleague who configured it and I am about to repeat her steps.

I'll send feedback as gathered.

Cheers,