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Backend login to Core config manager failed

Posted: Wed Dec 05, 2012 5:05 am
by wipro-cloud-services
Team,
When I try to configure monitoring for machines, i get "Backend login to Core config manager failed" error. Can you please check and let me know.

"Applying Configuration

Command submitted for processing...
Waiting for configuration verification........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
Backend login to the Core Config Manager failed.
An error occurred while attempting to apply your configuration to Nagios Core. Monitoring engine configuration files have been rolled back to their last known good checkpoint.

View a snapshot of this configuration error"

Re: Backend login to Core config manager failed

Posted: Wed Dec 05, 2012 6:53 am
by twelsh
Hi wipro-cloud-services

It would have been better to have posted this in the Nagios XI forum as it is directly related to that product

However, there is a FAQ about this. http://support.nagios.com/wiki/index.php/Nagios_XI:FAQs

Regards

Tom

Re: Backend login to Core config manager failed

Posted: Wed Dec 05, 2012 12:17 pm
by mguthrie
Can you send us the debug.txt from:

Code: Select all

cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh &> debug.txt

Re: Backend login to Core config manager failed

Posted: Thu Dec 06, 2012 5:52 am
by wipro-cloud-services
After analyzing debug.txt file, we cam to know that issue was due to proxy connection. We have resolved the issue now. Thank you for the update :)

Re: Backend login to Core config manager failed

Posted: Thu Dec 06, 2012 10:14 am
by mguthrie
Glad it's working again, thanks for the update!