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Alert Setting Notification Period

Posted: Fri Dec 21, 2012 12:12 am
by CelticDan
I do not get any alerts from my Nagios XI installation. I get my test alerts but nothing from my monitoring. I have attached an image of the alerting notification period. It says it is required but when I select 24X7 and select save, it doesnt save.

How do I get alerts to get sent? Not really useful if I cannot get alerts.

Any help would be much appreciated.

-D

Re: Alert Setting Notification Period

Posted: Fri Dec 21, 2012 8:53 am
by scottwilkerson
What version of XI are you running? Do you have contacts or contact groups specified in this service?

Re: Alert Setting Notification Period

Posted: Fri Dec 21, 2012 12:55 pm
by CelticDan
Thank you for your quick response:

Version is Nagios XI 2012R1.2 (I think that is what you requested).

Yes there is a contact group associated with the services/hosts.

I can select the group and all the settings but the alerting period doesn't save.

Thank you again.

-D

Re: Alert Setting Notification Period

Posted: Fri Dec 21, 2012 1:36 pm
by CelticDan
Greetings,

Follow-up. When I try and run a test notification I get the attached error. Seems odd as well.

Thank you for your time.

Dan

Re: Alert Setting Notification Period

Posted: Fri Dec 21, 2012 3:22 pm
by slansing
For the user you are attempting to send the custom notification from, is it an admin or a regular user? If it is a user, have you made sure that it has permissions to control all Hosts and Services? You would definitely see an error if the user does not have this ability.