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Nagios XI Upgrade from 2011R3.3 to 2012R1.3 Fails

Posted: Mon Dec 24, 2012 1:35 am
by bjcit
Hi,

I went through the upgrade process for Nagios XI 2011R3.3 to Nagios XI 2012R1.3 and recieved the following message:

*** Main program, CGIs and HTML files installed ***

You can continue with installing Nagios as follows (type 'make'
without any arguments for a list of all possible options):

make install-init
- This installs the init script in /etc/rc.d/init.d

make install-commandmode
- This installs and configures permissions on the
directory for holding the external command file

make install-config
- This installs sample config files in /usr/local/nagios/etc

make[1]: Leaving directory `/tmp/nagiosxi/subcomponents/nagioscore/nagios'
Running configuration check... CONFIG ERROR! Restart aborted. Check your Nagios configuration.


When I log into Nagios it is still the 2011R3.3 Verison

Please advise?

Re: Nagios XI Upgrade from 2011R3.3 to 2012R1.3 Fails

Posted: Tue Dec 25, 2012 7:13 pm
by scottwilkerson
In the Web UI go to Configure -> CCM -> Tools -> Write config files

Working from the top down, click each button making sure you do not have configuration errors, stopping and fixing them before you proceed.

Once you have any configuration errors fixed, you can proceed with the upgrade.

Re: Nagios XI Upgrade from 2011R3.3 to 2012R1.3 Fails

Posted: Wed Dec 26, 2012 9:28 pm
by bjcit
scottwilkerson wrote:In the Web UI go to Configure -> CCM -> Tools -> Write config files

Working from the top down, click each button making sure you do not have configuration errors, stopping and fixing them before you proceed.

Once you have any configuration errors fixed, you can proceed with the upgrade.

Hi Scott,

No Errors were found.

Please advise.

Thanks,

Adam

Re: Nagios XI Upgrade from 2011R3.3 to 2012R1.3 Fails

Posted: Wed Dec 26, 2012 10:05 pm
by bjcit
Hi Scott,

THere were no errors in the config.

Please advise.

Re: Nagios XI Upgrade from 2011R3.3 to 2012R1.3 Fails

Posted: Fri Dec 28, 2012 10:57 am
by scottwilkerson
Lets go to Configure -> CCM -> Apply Configuration and
Apply Configuration

try running the upgrade again if there are no errors