Nagios Support Forum

Hello All,

I installed Nagios XI a few days ago for testing purpose. Since then I get emails from 'apache' user to 'root' user with "Output from your job <two digit number>" as subject and "This account is currently not available" as content. What does that mean?

Though I searched this forum already for this content string and also found that some people had similar issues in the past, I couldn't find a satisfying information or solution. One said there should be a 'nagios' user and a 'nagcmd' user, so I checked that. Strangely, there is no such 'nagcmd' user on my system. As the installation ran perfectly without any issue, I'm a bit confused how it could happen that the install script didn't create such an account if it's really needed. Another one posted a link to a forum entry but this link is sadly dead; probably because that forum entry is too old.

Thanks in advance for any hint.

Regards,
Gustav

nagcmd should be a group. Can you run the following from the command line and return the output

Here you are:

[root@wei-as-nagiosxi ~]# grep nag /etc/passwd
nagios501:/home/nagios:/bin/bash

[root@wei-as-nagiosxi ~]# grep nag /etc/group
nagios501:nagios,apache
nagcmd502:nagios,apache

We've identified this bug as coming from a recent update in the CCM. We'll have it fixed in the next release of XI. It's coming from the CCM attempting to use /bin/at to send log information to XI's audit log.