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CCM not displaying - Legacy works fine
Posted: Tue Feb 05, 2013 7:53 am
by jonking007
Hi
I have built 3 separate brand new instances of Nagios XI 2012R1.5b and the nice looking CCM does not display - in IE HTTP error 500 - in Chrome blanks screen
CentOS 6.3 new install - Linux iil-nagios 2.6.32-279.19.1.el6.x86_64 #1 SMP Wed Dec 19 07:05:20 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
running on HyperV - Integration 3.4 tools installed
Everything else works fine
I REALLY want to use this version as I have upgraded a older instance to R1.4 and I really like the CCM look and feel. I am 100% sure I am not installing it wrong. I have followed the howto guide to the T. Please help. Thanks
Jonathan
P.S Please find attached the install.log file
Re: CCM not displaying - Legacy works fine
Posted: Tue Feb 05, 2013 8:04 am
by jonking007
I am getting this btw in
/var/log/httpd/error_log
[Tue Feb 05 13:01:17 2013] [error] [client ::1] PHP Warning: filemtime(): stat failed for /usr/local/nagiosxi/etc/components/ccm_config.inc.php in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 93
[Tue Feb 05 13:01:17 2013] [error] [client ::1] PHP Notice: CCM Config File: /usr/local/nagiosxi/etc/components/ccm_config.inc.php is not writable by apache! in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 99
[Tue Feb 05 13:01:17 2013] [error] [client ::1] PHP Warning: filemtime(): stat failed for /usr/local/nagiosxi/etc/components/ccm_config.inc.php in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 93
[Tue Feb 05 13:01:17 2013] [error] [client ::1] PHP Notice: CCM Config File: /usr/local/nagiosxi/etc/components/ccm_config.inc.php is not writable by apache! in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 99
[Tue Feb 05 13:01:22 2013] [error] [client ::1] PHP Warning: filemtime(): stat failed for /usr/local/nagiosxi/etc/components/ccm_config.inc.php in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 93
[Tue Feb 05 13:01:22 2013] [error] [client ::1] PHP Notice: CCM Config File: /usr/local/nagiosxi/etc/components/ccm_config.inc.php is not writable by apache! in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 99
Which denotes a permissions issue - how to solve ?
Re: CCM not displaying - Legacy works fine
Posted: Tue Feb 05, 2013 8:47 am
by scottwilkerson
This is a know bug and our developers are working on a patch. We will report back once we have a fix put together
Re: CCM not displaying - Legacy works fine
Posted: Tue Feb 05, 2013 11:25 am
by mguthrie
Run the following commands to resolve this issue:
Code: Select all
touch /usr/local/nagiosxi/etc/components/ccm_config.inc.php
chown apache.nagios /usr/local/nagiosxi/etc/components/ccm_config.inc.php
This is a high priority issue that will be fixed in our 1.6 release later this week.