Nagios Support Forum

I have been using Nagios Core for years. However, there has been a push to use the Wizard Driven Nagios XI so the rest of our IT staff can get on board. I tried using the Monitoring Wizard Setup for Exchange Server. The problem is that two of the "services" are showing up as critical. One seems to be a bucket list of all the "Exchange Core Services". I cannot tell which service is failed, it just gives me a huge truncated list of services with "critical". The other one is called "blacklist", with an "unknown" status, described as "ERROR: No response from BL server (alarm)".

I was curious why the command did not seem to be working, so decided to SSH into the VM running nagios and see if I could find the command, "check_exchange_rbl" it was referencing for the blacklist check. I could not even find the file logged in as root (find -name check_exchange_rbl*).

The apparent command for the blacklist checker was:
check_exchange_rbl!-B zen.spamhaus.org bl.spamcop.net dnsbl.ahbl.org dnsbl.njabl.org dnsbl.sorbs.net virbl.dnsbl.bit.nl rbl.efnet.org phishing.rbl.msrbl.net 0spam.fusionzero.com list.dsbl.org multihop.dsbl.org unconfirmed.dsbl.org will-spam-for-food.eu.org blacklist.spambag.org blackholes.brainerd.net blackholes.uceb.org spamsources.dnsbl.info map.spam-rbl.com ns1.unsubscore.com psbl.surriel.com l2.spews.dnsbl.sorbs.net bl.csma.biz sbl.csma.biz dynablock.njabl.org no-more-funn.moensted.dk ubl.unsubscore.com dnsbl-1.uceprotect.net dnsbl-2.uceprotect.net dnsbl-3.uceprotect.net spamguard.leadmon.net opm.blitzed.org bl.spamcannibal.org rbl.schulte.org dnsbl.ahbl.org virbl.dnsbl.bit.nl combined.rbl.msrbl.net

Here is the list of services that apparently are being checked for "Exchange Core Services":
MSExchangeADTopology: Started - MSExchangeAntispamUpdate: Started - MSExchangeEdgeSync: Started - MSExchangeFDS: Started - MSExchangeImap4: Started - MSExchangeIS: Started - MSExchangeMailboxAssistants: Started - MSExchangeMailSubmission: Started - MSExch

The apparent command for it is:
check_xi_service_nsclient!nagios!SERVICESTATE!-l MSExchangeADTopology,MSExchangeAntispamUpdate,MSExchangeEdgeSync,MSExchangeFDS,MSExchangeImap4,MSExchangeIS,MSExchangeMailboxAssistants,MSExchangeMailSubmission,MSExchangeMonangePop3,MSExchangeRepl,MSExchangeSA,MSExchangeSearch,MSExchangeServiceHost,MSExchangeTransport,MSExchangeTransportLogSearch,msftesql-Exchange -d SHOWALL

I wasn't able to find this "check" command either (find -name check_xi_service_nsclient*).

Other than deleting both checks entirely and adding back services one at a time, I wasn't sure how to diagnose these two issues.

So the remote host's service check is only showing a list of it's services and no valuable data as to what the error was? Odd..

Can you show us the true definition of the checks that are failing? I.e: Go to the Core Config Manager > Services > Select the service > If possible take a screen shot of this page and attach it here, or upload it and link it. Or you could alternatively type the check command, and the arguments as they are placed in their box's.