Nagios Support Forum

Posted: **Tue Feb 12, 2013 9:40 am**

Hi,

Any idea why there are 2 failed service checks on my host? everything was fine with that host until a few weeks ago.

host.jpg

When I executed the command from console I received 2 different messages but took 5 minutes to get the result:

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COMMAND: /usr/local/nagios/libexec/check_esx3.pl -H "XX.XX.X.XX" -f "/usr/local/nagiosxi/etc/components/vmware/YYY_auth.txt" -l "NET"
OUTPUT: ESX3 CRITICAL - SOAP request error - possibly a protocol issue: 500 SSL read timeout:
 | net_receive=94.13KB;; net_send=0.00KB;;

and

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COMMAND: /usr/local/nagios/libexec/check_esx3.pl -H "XX.XX.X.XX" -f "/usr/local/nagiosxi/etc/components/vmware/YYY_auth.txt" -l "NET"
OUTPUT: ESX3 OK - net receive=146.84 KB/s, send=0.00 KB/s, all 2 NICs are connected | net_receive=146.84KB;; net_send=0.00KB;; OK_NICs=2;; Bad_NICs=0;;

Thank you !
bb

Posted: **Tue Feb 12, 2013 10:24 am**

It would appear that your checks are timing out when attempting to contact the esx host.
Is it just those two checks that are having issues?
How often is this happening?
Is working with the VmWare console also slow to respond?

Posted: **Wed Feb 13, 2013 4:44 am**

sreinhardt wrote:It would appear that your checks are timing out when attempting to contact the esx host.
Is it just those two checks that are having issues?
How often is this happening?
Is working with the VmWare console also slow to respond?

Yes, the issue is only for those two checks.
That error is permanently for those two checks.
I have problems with AD authentication from time to time using my guid but under root it works fine.

1.jpg

Posted: **Wed Feb 13, 2013 10:46 am**

Have you tried increasing the timeout for the checks? Is the esx server under heavy load?

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