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Stuck on upgrade/update from 2012R1.5 to 2012R1.6

https://support.nagios.com/forum/viewtopic.php?t=9568

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Stuck on upgrade/update from 2012R1.5 to 2012R1.6

Posted: Mon Mar 04, 2013 11:13 am
by CBoekhuis
Hi,

today we decided to update to the latest version but for the first time we got into trouble.
The ./upgrade script stucked at :

Code: Select all

/usr/bin/wget --load-cookies=nagiosql.cookies http://localhost/nagiosql/admin/verify.php --no-check-certificate --post-data 'writeMonitoring=Go' -O nagiosql.export.monitoring
--2013-03-04 15:40:47--  http://localhost/nagiosql/admin/verify.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.

--2013-03-04 15:55:48--  (try: 2)  http://localhost/nagiosql/admin/verify.php
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 
Read error (Connection timed out) in headers.
Retrying.

--2013-03-04 16:10:50--  (try: 3)  http://localhost/nagiosql/admin/verify.php
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response...
When logging into nagiosxi we got the option to finish upgrade button.
This seems fine for so far (version reporten is R1.6). But we are concerned about the nog complition of the upgrade script.
We also decided to restart the ./upgrade bu tyhis time the result was:

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2013-03-04 16:25:24 (368 MB/s) - `nagiosql.login' saved [5286/5286]

LOGIN SUCCESSFUL!
URL: http://localhost/nagiosql/admin/verify.php
CMDLINE:
/usr/bin/wget --load-cookies=nagiosql.cookies http://localhost/nagiosql/admin/verify.php --no-check-certificate --post-data 'writeMonitoring=Go' -O nagiosql.export.monitoring
--2013-03-04 16:25:25--  http://localhost/nagiosql/admin/verify.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4788 (4.7K) [text/html]
Saving to: `nagiosql.export.monitoring'

100%[==================================================================================================================================================================================================>] 4,788       --.-K/s   in 0s      

2013-03-04 16:26:06 (282 MB/s) - `nagiosql.export.monitoring' saved [4788/4788]

NAGIOSQL WRITE CONFIGS FAILED!\n
We noticed errors in the httpd error log.

Code: Select all

[Mon Mar 04 15:40:41 2013] [error] [client 192.168.5.227] PHP Fatal error:  Call to undefined function get_authorized_object_ids() in /usr/local/nagiosxi/html/includes/utils-objects.inc.php on line 675, referer: http://nagiosxi.boekhuis.nl/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=prd1_rc1.boekhuis.nl&service=%2Fcbsw1&dest=auto
[Mon Mar 04 15:40:42 2013] [error] [client 127.0.0.1] PHP Notice:  CCM Config File: /usr/local/nagiosxi/etc/components/ccm_config.inc.php is not writable by apache! in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 104
[Mon Mar 04 16:25:22 2013] [error] [client 127.0.0.1] PHP Notice:  CCM Config File: /usr/local/nagiosxi/etc/components/ccm_config.inc.php is not writable by apache! in /usr/local/nagiosxi/html/includes/components/ccm/ccm.inc.php on line 104
[Mon Mar 04 16:26:06 2013] [error] [client 127.0.0.1] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /usr/share/pear/HTML/Template/IT.php on line 699
Any idea?

Re: Stuck on upgrade/update from 2012R1.5 to 2012R1.6

Posted: Mon Mar 04, 2013 11:33 am
by lmiltchev
Run the following commands and see if this is going to resolve your issue:

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touch /usr/local/nagiosxi/etc/components/ccm_config.inc.php
chown apache.nagios /usr/local/nagiosxi/etc/components/ccm_config.inc.php
Can you also run the following command and post the output?

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ll /usr/local/nagiosxi/scripts | grep nagiosql

Re: Stuck on upgrade/update from 2012R1.5 to 2012R1.6

Posted: Tue Mar 05, 2013 3:00 am
by CBoekhuis
Hi,
the ownerships of the file /usr/local/nagiosxi/etc/components/ccm_config.inc.php are already as asked.
Rerunnig the upgrade didn't change the result.

here is the requested output:

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nagiosxi:root:/tmp/nagiosxi> ll /usr/local/nagiosxi/scripts | grep nagiosql
-rwxr-x--- 1 nagios nagios    649 Mar  4 16:25 export_nagiosql.sh
-rwxr-x--- 1 nagios nagios    429 Mar  4 16:25 import_nagiosql.sh
-rw-r----- 1 nagios nagios    153 Mar  4 16:25 nagiosql.cookies
-rwxr-x--- 1 nagios nagios 272372 Mar  4 16:25 nagiosql_defaults.sql
-rw-r----- 1 nagios nagios  45884 Dec 13 14:45 nagiosql.delete.contact
-rwxr-x--- 1 nagios nagios    970 Mar  4 16:25 nagiosql_delete_contact.php
-rwxr-x--- 1 nagios nagios   2010 Mar  4 16:25 nagiosql_delete_host.php
-rwxr-x--- 1 nagios nagios    505 Mar  4 16:25 nagiosql_delete_object.sh
-rwxr-x--- 1 nagios nagios   3118 Mar  4 16:25 nagiosql_delete_service.php
-rw-r----- 1 nagios nagios  39444 Nov 29 14:53 nagiosql.delete.timeperiod
-rwxr-x--- 1 nagios nagios    993 Mar  4 16:25 nagiosql_delete_timeperiod.php
-rw-r----- 1 nagios nagios   7400 Mar  4 15:17 nagiosql.export.additional
-rwxr-x--- 1 nagios nagios   1637 Mar  4 16:25 nagiosql_exportall.php
-rw-r----- 1 nagios nagios   4788 Mar  4 16:26 nagiosql.export.monitoring
-rwxr-x--- 1 nagios nagios   1323 Mar  4 16:25 nagiosql_importall.php
-rw-r----- 1 nagios nagios 493214 Mar  4 16:25 nagiosql.import.monitoring
-rw-r----- 1 nagios nagios   5286 Mar  4 16:25 nagiosql.login
-rwxr-x--- 1 nagios nagios   1847 Mar  4 16:25 nagiosql_login.php
-rwxr-x--- 1 nagios nagios   2108 Mar  4 16:25 nagiosql_snapshot.sh
-rwxr-x--- 1 nagios nagios    258 Mar  4 16:25 nagiosql_trim_backups.sh

Re: Stuck on upgrade/update from 2012R1.5 to 2012R1.6

Posted: Tue Mar 05, 2013 1:37 pm
by scottwilkerson
There are a couple things. We need to increase the max_execution_time in /etc/php.ini I would change it to 180

Then run

Code: Select all

chmod ug+w /usr/local/nagiosxi/etc/components/ccm_config.inc.php
service httpd restart

Re: Stuck on upgrade/update from 2012R1.5 to 2012R1.6

Posted: Wed Mar 06, 2013 2:56 am
by CBoekhuis
Hi,

this did the trick.

Code: Select all

Running configuration check...done.
Stopping nagios: .done.
Starting nagios: done.
Archive:  sourceguardian/ixed4.lin.x86-32.zip
  inflating: /usr/lib/php/modules/ixed.5.1.lin  
Sourceguardian extension found for PHP version 5.1
Sourceguardian extension already in php.ini
Stopping httpd: [  OK  ]
Starting httpd: [  OK  ]
==================
UPGRADE COMPLETED!
==================
Thanx for your good help.

Regards
Christian

Re: Stuck on upgrade/update from 2012R1.5 to 2012R1.6

Posted: Wed Mar 06, 2013 10:46 am
by abrist
Great. Closing.
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