Nagios Support Forum

Hi - Newbie here

I added sendmail settings and tested with one email address which works perfectly. I have one user nagiosadmin and it has an email id. All alert notifications are currently being sent to this email id/user.
I wanted domain specific personnel should get alert notifications so I created 1 contact say ABC and added him to a contactgroup say Linux_Admin. In manage contact templates I selected generic-contact. Under Alert settings, I selected host/service notification enabled, timeperiods 24x7, all options, all notification commands etc.

But still the notification goes to the email address of nagiosadmin only and not to the Contacts. Any suggestions?

Hi deepakitkar,

Looks like you haven't added the Contactgroups you created to a service yet.

If you go into CCM you can either select a service, servicegroup or service template and add the new contact/contactgroup in there (from Alert Settings).
Alternatively, add the service to the contact (but I think adding the contact to the service is easier)...

Hopefully this points you in the right direction.

Kind Regards,

Gary Shergill

In addition, after you add your contactgroup to a service, I would recommend sending a custom notification in order to test if the contact will receive the alert:

Home->Service Detail->click on your service->Advanced tab->Send custom notification

@gshergill, @lmiltchev - Thanks for your reply guys.
I had to add user first and then assigned the same in Contacts. This worked for me.

Great thanks for letting us know!