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Nagios XI Service Status

Posted: Thu Mar 14, 2013 12:02 pm
by Upatel
Nagios XI Service Status not showing any services details on home page ? All sevices are showing in core config manager- monitoring- services

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 12:13 pm
by slansing
Are you viewing Nagios XI from a user who may not have the permission to see hosts/services assigned to them? Is this a recent occurrence? What changes were made to the system prior to this discovery?

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 12:16 pm
by Upatel
The user (nagiosadmin) have all access. It was all fine and then yesterday some changes crash the Nagios XI server. and after reboot it's doesn't show in Home page service status...

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 12:30 pm
by Upatel
I have added new host with 10 services to montior and that made it crash the XI server...

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 1:00 pm
by abrist
Lets make sure the underlying parts of nagios are working correctly. In XI go to "Home" --> "Process Info". Are all the dots green? In the upper right hand corner of the XI UI next to "System Status", are the checks all green as well?

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 1:09 pm
by Upatel
Yes, all showing green

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 1:11 pm
by Upatel
Performance Grapher only showing red

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 1:13 pm
by Upatel
I try to start Performance Grapher but meesage prompt "an error occured while processing your request"

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 1:21 pm
by abrist
Lets do a running tail on the apache error log and then try browsing to the service detail page. Open up a terminal to the XI box and run:

Code: Select all

tail -f /var/log/httpd/error_log
Now try to browse to the service details page. Post any errors from the tail here in code wraps.

Additionally, lets check your performance data logs:

Code: Select all

tail -25 /usr/local/nagios/var/npcd.log
tail -25 /usr/local/nagios/var/perfdata.log

Re: Nagios XI Service Status

Posted: Thu Mar 14, 2013 2:04 pm
by Upatel
All green inclsuding performance grapher after I reboot Nagios XI server. Issue remains....