Nagiosxi disappear services

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Nagiosxi disappear services

Post by diegosiassb »

I have a serious problem following

insert all hosts
insert all services ecc

everything ok for some time

the resources then disappear services

this problem is extremely serious because it allows the use of nagios in my company

Besides, if I open the nagios core point if the nagios nagioxi and not everything works as a web page

I hope there is a solution or explanation to the problem because my superiors are waiting to see the nagiosxi bought the licensed function

Sorry for the firm but is a big problem for me
Thanks
Diego
tonyyarusso
Posts: 1128
Joined: Wed Mar 03, 2010 12:38 pm
Location: St. Paul, MN, USA
Contact:

Re: Nagiosxi disappear services

Post by tonyyarusso »

I don't really understand what you're saying, but hopefully we can clarify a bit:
the resources then disappear services
So, are you saying the services vanish at random? Both from the status views and the Core Config Manager?
Besides, if I open the nagios core point if the nagios nagioxi and not everything works as a web page
Are you saying the pages are returning HTTP errors?
Can you provide some logs and/or screenshots to better explain what you're experiencing?
Tony Yarusso
Technical Services
___
TIES
Web: http://ties.k12.mn.us/
mmestnik
Posts: 972
Joined: Mon Feb 15, 2010 2:23 pm

Re: Nagiosxi disappear services

Post by mmestnik »

How s this insert performed? If you alter the Nagios Core config files directly on a NagiosXI install, then this will happen.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Nagiosxi disappear services

Post by diegosiassb »

Steps had installed OS RH 5.5
Created directory / tmp / xi
Located in the directory fiel nagiosxi
unzip tar nagiosxi xi-2009r1.3e.tar
Installation all ok
After installation by the book I checked out the webpage to reach localhost with his services
I have used the tool php pre-import to import my configuration files command, miscommand, host, hostgroups, contacts, contacgroups, services, servicesgroups, timeperiod, template

After
I imported the modified files with the web page
I have checked all the configuration was visible all ok
then I continued the important plugins with ssh
delete localhosts's services
You do not have the required permissions to view the files attached to this post.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Nagiosxi disappear services

Post by diegosiassb »

At first I had all the services then I found this situation
You do not have the required permissions to view the files attached to this post.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Nagiosxi disappear services

Post by diegosiassb »

In summary the nagiosxi see all services 2731
If I search some of these I can not see them
In the nagios core servicegroups are all visible

Thanks
Diego
You do not have the required permissions to view the files attached to this post.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Nagiosxi disappear services

Post by diegosiassb »

my server nagios

[root@nagiosxi2 services]# pwd
/usr/local/nagios/etc/services
[root@nagiosxi2 services]# ls -ltr CONCE*
-rw-r--r-- 1 apache nagios 11869 Oct 8 07:52 CONCENI-02.cfg
-rw-r--r-- 1 apache nagios 11943 Oct 8 07:52 CONCENI-01-DR.cfg
-rw-r--r-- 1 apache nagios 12341 Oct 8 07:52 CONCENI-01.cfg
-rw-r--r-- 1 apache nagios 12839 Oct 8 07:52 CONCENI-04.cfg
-rw-r--r-- 1 apache nagios 12853 Oct 8 07:52 CONCENI-03-DR.cfg
-rw-r--r-- 1 apache nagios 11869 Oct 8 07:52 CONCENI-03.cfg
-rw-r--r-- 1 apache nagios 12921 Oct 8 07:52 CONCENI-02-DR.cfg
-rw-r--r-- 1 apache nagios 10976 Oct 8 07:52 CONCENI-05-DR.cfg
-rw-r--r-- 1 apache nagios 11391 Oct 8 07:52 CONCENI-05.cfg
-rw-r--r-- 1 apache nagios 11945 Oct 8 07:52 CONCENI-04-DR.cfg
[root@nagiosxi2 services]#

example
There are files as an attachment but are not visible on the Web
Files
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Nagiosxi disappear services

Post by diegosiassb »

THAT THE CURRENT SITUATION
You do not have the required permissions to view the files attached to this post.
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Nagiosxi disappear services

Post by diegosiassb »

if I make a selcet databese nagiosql mysql> select * from tbl_service where config_name='CONCENI-01' limit 6;
There are services for server CONCENI

So I get this result means that the data are I just do not understand maybe you lose in web



| id | config_name | host_name | host_name_tploptions | hostgroup_name | hostgroup_name_tploptions | service_description | display_name | servicegroups | servicegroups_tploptions | use_template | use_template_tploptions | check_command | is_volatile | initial_state | max_check_attempts | check_interval | retry_interval | active_checks_enabled | passive_checks_enabled | check_period | parallelize_check | obsess_over_service | check_freshness | freshness_threshold | event_handler | event_handler_enabled | low_flap_threshold | high_flap_threshold | flap_detection_enabled | flap_detection_options | process_perf_data | retain_status_information | retain_nonstatus_information | notification_interval | first_notification_delay | notification_period | notification_options | notifications_enabled | contacts | contacts_tploptions | contact_groups | contact_groups_tploptions | stalking_options | notes | notes_url | action_url | icon_image | icon_image_alt | use_variables | name | active | last_modified | access_rights | config_id |
+-----+-------------+-----------+----------------------+----------------+---------------------------+---------------------+--------------+---------------+--------------------------+--------------+-------------------------+------------------------------+-------------+---------------+--------------------+----------------+----------------+-----------------------+----------------+------------+------------+----------------+---------------+------+--------+---------------------+---------------+-----------+
| 984 | CONCENI-01 | 1 | 2 | 0 | 2 | CPU | | 1 | 2 | 1 | 2 | 66!sianagios!80!90 | 0 | | 3 | 10 | 1 | 2 | 2 | 2 | 2 | 2 | 2 | NULL | 0 | 2 | NULL | NULL | 2 | | 2 | 2 | 2 | 800 | NULL | 2 | w,u,c,r | 2 | 0 | 2 | 1 | 2 | | | | | | | 0 | | 1 | 2010-10-07 11:25:25 | NULL | 1 |
| 985 | CONCENI-01 | 1 | 2 | 0 | 2 | PING | | 1 | 2 | 1 | 2 | 82 | 0 | | 3 | 2 | 1 | 2 | 2 | 2 | 2 | 2 | 2 | NULL | 0 | 2 | NULL | NULL | 2 | | 2 | 2 | 2 | 480 | NULL | 2 | w,u,c,r | 2 | 0 | 2 | 1 | 2 | | | | | | | 0 | | 1 | 2010-10-07 11:25:25 | NULL | 1 |
| 986 | CONCENI-01 | 1 | 2 | 0 | 2 | SSH | | 1 | 2 | 1 | 2 | 15 | 0 | | 3 | 8 | 1 | 2 | 2 | 2 | 2 | 2 | 2 | NULL | 0 | 2 | NULL | NULL | 2 | | 2 | 2 | 2 | 480 | NULL | 2 | w,u,c,r | 2 | 0 | 2 | 1 | 2 | | | | | | | 0 | | 1 | 2010-10-07 11:25:26 | NULL | 1 |
| 987 | CONCENI-01 | 1 | 2 | 0 | 2 | DISK / | | 1 | 2 | 1 | 2 | 80!"\\/"!sianagios!90!95 | 0 | | 3 | 5 | 1 | 2 | 2 | 2 | 2 | 2 | 2 | NULL | 0 | 2 | NULL | NULL | 2 | | 2 | 2 | 2 | 480 | NULL | 2 | w,u,c,r | 2 | 0 | 2 | 1 | 2 | | | | | | | 0 | | 1 | 2010-10-07 11:25:26 | NULL | 1 |
| 988 | CONCENI-01 | 1 | 2 | 0 | 2 | DISK /boot | | 1 | 2 | 1 | 2 | 80!"\\/boot"!sianagios!90!95 | 0 | | 3 | 5 | 1 | 2 | 2 | 2 | 2 | 2 | 2 | NULL | 0 | 2 | NULL | NULL | 2 | | 2 | 2 | 2 | 480 | NULL | 2 | w,u,c,r | 2 | 0 | 2 | 1 | 2 | | | | | | | 0 | | 1 | 2010-10-07 11:25:26 | NULL | 1 |
| 989 | CONCENI-01 | 1 | 2 | 0 | 2 | DISK /var | | 1 | 2 | 1 | 2 | 80!"\\/var"!sianagios!90!95 | 0 | | 3 | 5 | 1 | 2 | 2 | 2 | 2 | 2 | 2 | NULL | 0 | 2 | NULL | NULL | 2 | | 2 | 2 | 2 | 480 | NULL | 2 | w,u,c,r | 2 | 0 | 2 | 1 | 2 | | | | | | | 0 | | 1 | 2010-10-07 11:25:26 | NULL | 1 |
+-----+-------------+-----------+----------------------+----------------+---------------------------+---------------------+--------------+---------------+--------------------------+--------------+-------------------------+------------------------------+-------------+---------------+--------------------+----------------+----------------+-----------------------+------------------------+--------------+-------------------+---------------------+------------+---------------------+----------------+---------------------------+------------------+-------+-----------+------------+------------+----------------+---------------+------+--------+---------------------+---------------+-----------+
6 rows in set (0.00 sec)

mysql> select * from tbl_service where config_name='CONCENI-01' limit 6;
diegosiassb
Posts: 111
Joined: Wed Dec 30, 2009 1:38 am

Re: Nagiosxi disappear services

Post by diegosiassb »

Logs
You do not have the required permissions to view the files attached to this post.
Locked