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Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 11:27 am
by cwireless
Hi support,

I have problem when I am applying my configuration from "Nagios Core Config Manager".

The configuration is applied successfully ,but when I find my service , show me: Sync Missed.

Here my System Profile Date/Time:

PHP Timezone: Etc/GMT+5
PHP Time: Mon, 18 Mar 2013 11:18:31 -0500
System Time: Mon, 18 Mar 2013 11:18:31 -0500

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 11:29 am
by mguthrie
What version of Nagios XI are you currently running? We fixed a bug in 1.6 where this could happen if you had multiple objects that had the same name, but difference cases.

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 12:01 pm
by cwireless
latest version

Nagios XI Installation Profile
System:
Nagios XI Version : 2012R1.6

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 12:22 pm
by scottwilkerson
Can you run

Code: Select all

ls -ld /usr/local/nagios/etc/services
ls -l /usr/local/nagios/etc/services

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 2:08 pm
by cwireless
attached.

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 3:14 pm
by lmiltchev
Go to the Core Config Manager->Services-><your_service>->Click on the "View text config"->Copy/Paste the service definition for this service, so that we can review it.

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 3:30 pm
by cwireless
here:

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define service {
	host_name			Pagos y Recargas
	service_description		PING BIZTALK APP1
	use				xiwizard_windowsserver_ping_service
	servicegroups			GATEWAY Infraestructura 
	check_command			ping_python!26549C801ita!cwm-jfr-app1!1.5!3!!!!
	max_check_attempts		3
	check_interval			3
	retry_interval			1
	check_period			24x7
	notification_interval		60
	first_notification_delay	0
	notification_period		24x7
	notification_options		c,u,r,
	notifications_enabled		1
	contacts			AAA80686
	contact_groups			OperacionesCS
	register			1
	}	

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 3:59 pm
by lmiltchev
What is the config file's name of the service in "sync missed" status? Any special characters in it?
Is it only one service that you are having issues with, or there are more services that are "out of sync"?
The "Pana05.cfg.bk" file hasn't updated. What is it? Can you temporarily move to to a different location, for example to "/tmp"?

Re: Apply Configuration/Sync Missed

Posted: Mon Mar 18, 2013 4:49 pm
by cwireless
I tried with another service. (CPU Usage from the wizard).
I changed a argument and happened the same problem.
define service {
host_name cwm-jfr-app1
service_description CPU Usage
use xiwizard_windowsserver_nsclient_service
servicegroups ADSL
check_command check_xi_service_nsclient!nagioscwp!CPULOAD!-l 5,82,90!!!!!
max_check_attempts 5
check_interval 5
retry_interval 1
check_period xi_timeperiod_24x7
notification_interval 60
notification_period xi_timeperiod_24x7
contacts AAA80686
contact_groups DL GSSI DB,OperacionesCS,Provisioning
_xiwizard windowsserver
register 1
}

Re: Apply Configuration/Sync Missed

Posted: Tue Mar 19, 2013 9:22 am
by lmiltchev
I changed a argument and happened the same problem.
I assume you applied configuration, correct?

What is the config file's name of the service in "sync missed" status? Any special characters in it?
The "Pana05.cfg.bk" file hasn't updated. What is it? Can you temporarily move to to a different location, for example to "/tmp"?

Run the following commands:

Code: Select all

service nagios stop
killall -9 nagios
service ndo2db stop
service ndo2db start
service nagios start
Let us know if this solves your problem.