Page 1 of 1

Nagios3 OTRS integration

Posted: Sat Mar 23, 2013 12:19 am
by nickyls
hi All!

I have installed OTRS3.2 & Nagios3 in ubuntu11.04 instance. but while integrating in nagios3 log i got following error

Check of service 'OTRS Number of tickets' on host 'localhost' did not exit properly!

also in otrs log i got follwing error mesage:

SystemMonitoring Mail: SystemMonitoring: Could not find host address and/or state in mail => Ignoring

what does it mean . however i have defined proper host in /etc/nagios3/conf.d/contacts_nagios2.cfg.....

Re: Nagios3 OTRS integration

Posted: Mon Mar 25, 2013 9:50 am
by abrist
nickyls wrote: Check of service 'OTRS Number of tickets' on host 'localhost' did not exit properly!
What plugin/script are you using for the check? What command?
nickyls wrote:SystemMonitoring Mail: SystemMonitoring: Could not find host address and/or state in mail => Ignoring
This is an OTRS related error, you may have to ask their forums . . .