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Problem with PDF's

Posted: Tue Apr 02, 2013 5:49 pm
by benhank
We seem to be having an issue with opening the pdf's attached to the executive summary reports. Here's a pic:
Capture.JPG
we are using version
Capture.2JPG.JPG

Re: Problem with PDF's

Posted: Wed Apr 03, 2013 9:25 am
by slansing
It seems to be working fine on my end, it may be an issue with your Adobe Reader X, try running the update to 10.1.6.

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 9:10 am
by arnab.roy
This is a bug that should really be addressed. As the file size of the attachments are zero bytes. Obviously Adobe cant open a file which is not really pdf :)

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 9:23 am
by benhank
I swear I should call myself bug man ... you can lock this bad boy.

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 9:54 am
by arnab.roy
Hi Ben,

Follow this thread I am hoping for a solution soon http://support.nagios.com/forum/viewtop ... =16&t=9989 are using self signed SSL for your xi install as well ?

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 9:57 am
by benhank
There you go, using them big werds again... Nah we aren't. Well... now that i think about it, how would I know that? I am using the plain fresh install. If it is enabled by default by nagios then yeah, but if not then no.

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 10:07 am
by slansing
Ah, 0 bytes of data would cause this, though I have not been able to reproduce this and we have no idea that's what the problem is in this situation. If you are indeed getting 0 bytes let us know Ben. It is now being tracked and we will let you know.

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 10:16 am
by benhank
cool beans. the supa heroes in nagios support haven't let a brutha down yet. you can lock this one, but before you do, is there a change log for the 1.7 update ?

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 10:24 am
by slansing

Re: Problem with PDF's

Posted: Thu Apr 04, 2013 10:32 am
by benhank
thanks man.