Home » Categories » Products » Nagios Log Server » Troubleshooting » Common Problems

Nagios Log Server - License Key Not Accepted

Problem Description

When entering in your license key in Nagios Log Server, after clicking the Set Key button the screen refreshes and the license key you just entered is not shown.


 

Resolution

To resolve this problem you will need to enter the license key in a terminal session on one of your Nagios Log Server instances.

Establish a terminal session to one of your Nagios Log Server nodes.

Execute this command first:

curl -XDELETE 'http://localhost:9200/nagioslogserver/cf_option/license_key'

 

You should get output similar to this retuned:

{"found":false,"_index":"nagioslogserver","_type":"cf_option","_id":"license_key","_version":1}

 

The next command requires you to provide your license key, this this example it is AAAAAA-BBBBBB-CCCCCC-DDDDDD:

curl -XPUT 'http://localhost:9200/nagioslogserver/cf_option/license_key' -d '{"created":"date +\"%Y-%m-%d %T\"","created_by":"1","value":"AAAAAA-BBBBBB-CCCCCC-DDDDDD","modified_by":"1"}'

 

You should get output similar to this retuned:

{"_index":"nagioslogserver","_type":"cf_option","_id":"license_key","_version":4,"created":true}

 

You can now navigate to the License page in Nagios Log Server and you'll see the license key is now applied.

 

 

Final Thoughts

For any support related questions please visit the Nagios Support Forums at:

http://support.nagios.com/forum/

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios Log Server - Understanding and Troubleshooting Red Cluster Health
Viewed 7537 times since Mon, Apr 6, 2015
Nagios Log Server - Waiting For Database Startup
Viewed 6163 times since Wed, Oct 12, 2016
Active Directory / LDAP - Troubleshooting Authentication Integration
Viewed 16597 times since Mon, Jun 26, 2017
Nagios Log Server - License Activation Issues
Viewed 4248 times since Wed, Dec 13, 2017
Web Browser Reports 330 Error Content Encoding
Viewed 4522 times since Tue, Mar 7, 2017
Nagios Log Server - Troubleshooting SELinux and rsyslog
Viewed 7968 times since Wed, Mar 30, 2016
Nagios Log Server - Logstash process dying
Viewed 5156 times since Mon, Apr 10, 2017
Nagios Log Server - Logstash not running after upgrade to 2.0
Viewed 3713 times since Tue, Nov 14, 2017
Nagios Log Server - rsyslog and JSON Formatted Log Files
Viewed 3930 times since Thu, Mar 2, 2017
Installation errors on customized corporate builds of CentOS or RHEL
Viewed 9815 times since Tue, Jan 26, 2016