Nagios XI - Oracle Services Critical After Nagios XI Upgrade |
Problem Description After upgrading Nagios XI, Oracle based services start failing with errors similar to this: The following error message is produced: CRITICAL - cannot connect to fprnt. install_driver(Oracle) failed: Can't load '/usr/local/lib64/perl5/auto/DBD/Oracle/Oracle.so' for module DBD::Oracle: libocci.so.12.1: cannot open shared object file: No such file or directory at /usr/lib64/perl5/DynaLoa
ExplanationDuring the upgrade, the customized commands are overwritten with the default commands included with the wizard.
Resolving The ProblemThe old commands can be retrieved as they would have been kept in a backup. If you did the upgrade via the XI web interface, the following file is created: /store/backups/nagiosxi/autoupgrade_backup..tar.gz Follow these steps in an SSH or console session on your Nagios XI host: mkdir /tmp/restore/ grep oracle /tmp/restore/commands.cfg
Documentation - How to Install & Configure the Oracle Client & Plugins
When you are done, delete the extracted files: cd /tmp
Final ThoughtsFor any support related questions please visit the Nagios Support Forums at: |
Posted by: tlea - Wed, Jan 27, 2016 at 10:09 PM. This article has been viewed 4854 times. |
Online URL: https://support.nagios.com/kb/article/nagios-xi-oracle-services-critical-after-nagios-xi-upgrade-209.html |
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