Understanding Notification Escalations
This document describes how to set up host and service escalations in Nagios XI. Escalations are triggered when a configurable amount of notifications have been sent out for a given host or service problem. During an escalation, notifications are sent to another set of contacts so as to automatically “escalate” the issue to another level of support. Escalations provide a means to ensure that the right people are notified of the right issues at the right times.
Documentation - Understanding Notification Escalations
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Article ID: 274
Created On: Thu, Jan 28, 2016 at 6:56 PM
Last Updated On: Wed, Feb 17, 2016 at 7:40 PM
Authored by: tlea
Online URL: https://support.nagios.com/kb/article/nagios-xi-understanding-notification-escalations-274.html