NRDP - Check Results Not Being Processed

Problem Description

In NRDP you experience the following symptoms:

• You can access the the admin page

• You are able to submit a check with the following results:

  • <result>
  • <status>0</status>
  • <message>OK</message>
  • <meta>
  • <output>1 checks processed.</output>
  • </meta>
  • </result>

• The .ok and the check results are being dropped in /tmp/ INSTEAD of the folder specified in the config

Resolving The Problem

Upon investigation the check results folder has the following permissions:

drwxr-x--- 2 nagios nagios 4.0K Sep  3 15:40 checkresults

The write permission is missing from the group.

Execute the following commands to resolve the problem (adjust the location to suite your install):

chmod -R 770 /usr/local/nagios/var/spool/checkresults
service httpd restart 

Final Thoughts

For any support related questions please visit the Nagios Support Forums at:

http://support.nagios.com/forum/

Article ID: 416
Created On: Thu, Feb 4, 2016 at 12:37 AM
Last Updated On: Mon, Feb 22, 2016 at 9:23 PM
Authored by: tlea

Online URL: https://support.nagios.com/kb/article/nrdp-check-results-not-being-processed-416.html