Nagios Support Forum

Yeah, it doesn't. I just want to open a support ticket. What do I have to do to open a ticket and talk to an engineer in support?

Is there an issue with the Nagios ticketing system? I've tried to open a ticket in Chrome and IE, and it simply doesn't work. No pop-ups, no errors, just click and nothing happens. Am I missing a plug-in or something here?

I've emailed the sales address you listed. Thanks.

dwhitfield wrote:Did you add your account using https://support.nagios.com/add-contact/ ? If so, you should email [email protected].

How does someone get access to the Nagios ticketing platform? I was told it's at https://support.nagios.com/tickets, which works, however the user account I am using doesn't work. Do we need a unique ticketing system account created? If so, what are the steps? Thanks.