Search found 52 matches

by Pres-Gas
Thu Aug 24, 2017 7:20 am
Forum: Nagios XI
Topic: NagiosXI Zombie process troubles
Replies: 37
Views: 4583

Re: NagiosXI Zombie process troubles

I have posted said email. I have gotten no reply saying a ticket was created (if you all use a ticketing system). Please post here if the team still hasn't gotten the email. I may be having trouble sending a zip file with our mail relays (not admin-ed by us). I may have to repackage the profile as ...
by Pres-Gas
Wed Aug 23, 2017 3:50 pm
Forum: Nagios XI
Topic: NagiosXI Zombie process troubles
Replies: 37
Views: 4583

Re: NagiosXI Zombie process troubles

I have posted said email. I have gotten no reply saying a ticket was created (if you all use a ticketing system). Please post here if the team still hasn't gotten the email.
by Pres-Gas
Wed Aug 23, 2017 1:38 pm
Forum: Nagios XI
Topic: NagiosXI Zombie process troubles
Replies: 37
Views: 4583

Re: NagiosXI Zombie process troubles

Thank you very much! I will gather the info and get that to support by EOB today (5p EDT).

Will an escalation count against our email limit according to our support contract?
by Pres-Gas
Wed Aug 23, 2017 1:20 pm
Forum: Nagios XI
Topic: NagiosXI Zombie process troubles
Replies: 37
Views: 4583

Re: NagiosXI Zombie process troubles

I meant to also add that we were able to finally write out the config files mentioned in this exchange . We had to remove the file with the unexpected EOF "/usr/local/nagios/etc/services/esappj64.uits.iupui.edu.cfg" as writing out the config files would not overwrite it. Once we did so, th...
by Pres-Gas
Wed Aug 23, 2017 1:13 pm
Forum: Nagios XI
Topic: NagiosXI Zombie process troubles
Replies: 37
Views: 4583

Re: NagiosXI Zombie process troubles

ejmorrow wrote:The ls -lR for /var/nagiosramdisk is a 441MB file that I can't attach here.
Would you like to send you the output of this in some other fashion? Please let me know and I can send it along.

Thanks!
by Pres-Gas
Tue Aug 22, 2017 1:46 pm
Forum: Nagios XI
Topic: NagiosXI Zombie process troubles
Replies: 37
Views: 4583

Re: NagiosXI Zombie process troubles

I just tried doing that. Once the files were written out, the notification to apply configuration appeared. It is hanging on "Waiting for configuration verification."(..........). We seem to still not be starting and it is complaining about the same files: [root@esnagxiprd01 perfdata]# ser...
by Pres-Gas
Tue Aug 22, 2017 12:22 pm
Forum: Nagios XI
Topic: NagiosXI Zombie process troubles
Replies: 37
Views: 4583

Re: NagiosXI Zombie process troubles

Hello! I am ejmorrow's co-worker and am putting "another pair of eyes" on this. We seem to have one large issue at the moment and that is that nagios now will not start at all because of some object config file issues. So once I can get this started again, I hope to start from square one ....
by Pres-Gas
Fri Mar 04, 2016 10:09 am
Forum: Nagios XI
Topic: nagiosxi/admin/updates.php via shell?
Replies: 10
Views: 1476

Re: nagiosxi/admin/updates.php via shell?

This can be closed. Another group runs our proxy, and we have to request individual hosts for pass through. I had to do a tcpdump to find the update/licensing server.

My only request for the future is that somehow that server is communicated somewhere (vs1.nagios.com).

Thanks,
Robert
by Pres-Gas
Thu Mar 03, 2016 4:15 pm
Forum: Nagios XI
Topic: nagiosxi/admin/updates.php via shell?
Replies: 10
Views: 1476

Re: nagiosxi/admin/updates.php via shell?

Just put in your proxy IP address or DNS name in the component settings, no need to use "http://" or "https://". I've always seen the "Use HTTP tunnel" set but here is what it means: https://curl.haxx.se/libcurl/c/CURLOPT_HTTPPROXYTUNNEL.html As for upgrading from the ...
by Pres-Gas
Thu Mar 03, 2016 2:00 pm
Forum: Nagios XI
Topic: nagiosxi/admin/updates.php via shell?
Replies: 10
Views: 1476

Re: nagiosxi/admin/updates.php via shell?

I realized I may not be clear on what I am trying to do. Our licensing is renewed but our servers cannot see this fact as they need to "phone home". The sales team says I should really just be able to go to Admin=>Check for Updates, but since we are in a private network it can't phone home.