Search found 5 matches

by faiwong
Tue Dec 15, 2015 3:06 am
Forum: Nagios XI
Topic: Repeated alerts for users migrated from Nagios Core
Replies: 9
Views: 1572

Re: Repeated alerts for users migrated from Nagios Core

No problem, we just bought the paid support last week.
by faiwong
Mon Dec 14, 2015 10:42 pm
Forum: Nagios XI
Topic: Repeated alerts for users migrated from Nagios Core
Replies: 9
Views: 1572

Re: Repeated alerts for users migrated from Nagios Core

Both of the alerts are "host" alert, and they are about 2 minutes apart. When the host was down, 1st alert received, 2nd alert (repeated) came around 2 minutes later, after the notification interval, 2 alerts again, until the host is back online. So in our opinion it is something duplicate...
by faiwong
Sun Dec 13, 2015 10:03 pm
Forum: Nagios XI
Topic: Repeated alerts for users migrated from Nagios Core
Replies: 9
Views: 1572

Re: Repeated alerts for users migrated from Nagios Core

Yes, we have created them according to the document.
by faiwong
Thu Dec 10, 2015 9:45 pm
Forum: Nagios XI
Topic: Repeated alerts for users migrated from Nagios Core
Replies: 9
Views: 1572

Re: Repeated alerts for users migrated from Nagios Core

Using sendmail locally. Basically we only see "notify-host-by-email" in template "generic-contact". But the user getting repeated email is using template "xi_contact_generic" and he actually receiving email one by "notifiy-host-by-email" and one by "xi-ho...
by faiwong
Tue Dec 08, 2015 2:51 am
Forum: Nagios XI
Topic: Repeated alerts for users migrated from Nagios Core
Replies: 9
Views: 1572

Repeated alerts for users migrated from Nagios Core

I have a number of hosts, services and contacts from Nagios Core, recently I migrated them to Nagios Core 5. Originally it was using "notify-host(service)-by-email" to send email alert, after migration we created users linking with the contacts, and use "xi_host(service)_event_handler...