Nagios Support Forum

Oh, my mistake as you meant for me to go into the NagVis user menu and not the Nagios user menu (I can see more clearly after my first cup of coffee). Anyway, as per your instructions, I gave my user administrator access and it is working now. It's strange that I didn't have to do this on the test s...

My user is an admin on both systems. I even deleted my account and recreated as admin on the production system and I still can't see any of the NagVis menus (other than 'Open' which does nothing when I click on it).

Yes that worked on the production system but we do not use this account for anything other than system administration. We use our individual accounts for everything. It works fine on our test system with our individual accounts. Is there a way to correct this in the production system?

I registered my account. Can someone please move this over to the "Customer Support" boards? I don't want to double post unless I have to

Thanks!

Also, we actually pay for our Nagios XI but I can't post on the Customer support Forums. Is there a way to move this request over? And how do I get access to the customer support forums?

Yes, I'm logged in as an admin. On both our servers we use LDAP to authenticate users. There is no difference between the two when it comes to authentication but yet it works on the test system and not the production system.

Hi folks. I 2 Nagios XI servers, one is our test system that is on CentOs 7.5 and our production server is running RedHat 7.5. Last week I upgraded to Nagios 5.5.0 from 5.4.13 on our test system as I wanted to start using NagVis. The upgrade on our test system was successful and ran smooth. I liked ...