Nagios Support Forum

Did you forget to delete the old 5.2.6 nagiosxi directory. Let's try to redo upgrade one more time. Run the following commands from the CLI: cd /tmp rm -rf nagiosxi xi-* wget https://assets.nagios.com/downloads/nagiosxi/5/xi-5.2.7.tar.gz tar zxvf xi-5.2.7.tar.gz cd nagiosxi ./upgrade Let us know if...

What does it say the version is on the bottom left hand side of the web interface? Try running the ./upgrade script again, it's safe to do it right over the top of an upgraded system. Thank you Still says 5.2.6 I have run the upgrade again and again it gives the UPGRADE COMPLETED message with no er...

Logged out and back in then clicked Check for Updates. Still thinks I am on version 5.2.6 :S You see this when you go to Admin->Check For Updates, correct? Does the "Installed Version" number change when you click on "Check For Updates Now"? Do you have the "Proxy Configura...

Excellent, glad it was a simple fix :D Though when I check the web GUI it is still requesting to be updated. Log out of XI and then back in again. You may need to click the "Check For Updates Now" button for it to refresh. Logged out and back in then clicked Check for Updates. Still think...

I see you're missing the important no_proxy= line in /etc/wgetrc Please refer to the KB article: https://support.nagios.com/kb/article.php?id=147 SMH sorry Added that line and the upgrade was completed. http://i.imgur.com/GZpI2WV.png Though when I check the web GUI it is still requesting to be upda...

Is your XI server configured to use a proxy server? If yes, can you confirm these settings are correct: https://support.nagios.com/kb/article.php?id=147 Yep it is. yum.conf has proxy=http://someproxyserver:port/ configured http://i.imgur.com/jQzLQ3m.png wgetrc has both http_proxy=http://myname:mypa...

Trying to upgrade Nagios XI manually and getting the following when I run ./upgrade Not sure if I have missed something? http://i.imgur.com/3YADFcs.png Down the bottom of web GUI now says 5.2.6 but also says upgrade is still available. Tried running upgrade through the GUI but has been stuck here fo...

I am trying to update my Nagios XI server from 2014R2.7 to 5-2.5 It is having issues when trying to do the online update and gets to this point and is unable to connect. Let's get some more information. Was the Nagios XI 2014R2.7 a "regular" or an "offline" install? Are you curr...

Hi there, I am trying to update my Nagios XI server from 2014R2.7 to 5-2.5 It is having issues when trying to do the online update and gets to this point and is unable to connect. http://i.imgur.com/IwfmID7.png I wanted to then do an offline install but following http://repo.nagios.com/#offline I se...

Hi all, New to all this. I wanted to post under Customer Support -> Nagios XI but it seems I can only post here...can someone tell me how to fix that? Searched through mods, even added 1 as a friend, but I cannot see a way to even contact them..... I have a question in regards to updating Nagios XI ...