Nagios Support Forum

Thanks!!
Its working now the user is able to get Recovery notifications.

Attaching additional files(forgot to attach these)

Mod Edit: Removed logs and shared with techs.

Attached the file you asked for

Mod Edit: Removed log and shared with techs.

I have attached the profile zip file. The service Host: 75A-216.3-HUB-RACK03-cat00 The service: hcat - Pop3Client I added a text file with the output of the following command echo "SELECT xi_users.username, xi_usermeta.* FROM xi_users RIGHT JOIN xi_usermeta ON xi_users.user_id=xi_usermeta.user_...

I have a service to which the recovery email notifications is sent to only one contact in the group and all other group members did not receive any notifications. I have recovery notifications enabled for all contacts. I see the notification being sent in /var/log/messages for service recovery. But ...

Sorry i need to get this issue resolved ASAP. So i emailed support directly. Lock this thread and we can continue through email.

Here is the attached raw message received in my mailbox. Return-Path: <nagios@nwc75.hubs> X-Original-To: hardcat@nwc75.hubs Delivered-To: hardcat@nwc75.hubs Received: from hzznagi00.nwc75.hubs (hzznagi00.nwc75.hubs [10.22.90.23]) by hbbmail00.nwc75.hubs (Postfix) with ESMTP id A7898A0B47 for <hardca...

Nagios xi is sending mails in MIME format instead of plain text after updating to 5.4.1. I need to revert back to plain text emails. I need to know the procedure to revert to plain text format.

I tried to use the tool same issue with it

Edited the file. Do I need to restart any services on my xi machine to make these changes in effect.