Nagios Support Forum

Hi,

I have sent an e-mail to A nagiosxi support as suggested.

Aijaz

Hi,

@ jdalrymple - Please find the screenshot attached. How to open a support ticket?
@ tgriep - I have tried the mentioned steps without any luck.

Regards,

Aijaz

Hi,

I followed the suggested steps (which I had done before opening the ticket as well) but it doesn't help. Please check the attached mysql log and advise.

Aijaz

Hi, I am running NagiosXI 2014 R2.7 and it crashed. The web interface shows the following messg. Plz note that I have tried almost all the solutions mentioned in forums and also followed the database repair guide. Please help. Message: A database connection error has been detected, we are attempting...

Hi,

I was able to rectify the problem. Please close this case.

Regards,

Aijaz

Hi, (Please read patiently) Initially when i ran the upgrade script, it was unsuccessful (However the interface seems to be upgraded) because it was asking me to deactivate all the unused services ( ;) it took a days time to deactivate one by one, thanks to the new mechanism implemented in this vers...

Hi,

I was able to sort out the issue because after I "wrote the config" to physical files i was able to see line no. 221 and I could fix the Issue.

Thank you and please close this case.

Rgrds,

Aijaz

Hi, Thank you for the response, please see the timeperiods.cfg file below: ############################################################################### # # Timeperiod configuration file # # Created by: Nagios QL Version 3.0.3 # Date: 2014-07-06 07:52:33 # Version: Nagios 3.x config file # # --- D...

Hi, I recently upgraded our Nagiosxi to 2012r2.9 and then as a part of my routine job I changed some service settings etc using CCM. Since then, the Nagios engine is failing to start and it throws following error: Warning: Duplicate definition found for timeperiod 'xi_timeperiod_24x7' (config file '...

Hi,

Thanks for the response... can i re-install my NagiosXI with my current Lic key in the event of server crash? or whether it is going to give me free - 7 node - locked system?

I take regular backup of my NagiosXI using the backup script.

Thanks,

Aijaz