Very slow login

[tmcdonald]

Fusion 2014 has been released: http://library.nagios.com/library/produ ... /downloads

Let us know how that upgrade goes for you.

[rajasegar]

Fusion 2014 has been released: http://library.nagios.com/library/produ ... /downloads

Let us know how that upgrade goes for you.

No change at all. Exactly 61 seconds login again.

[Wed Jun 04 14:56:45 2014] [notice] caught SIGTERM, shutting down
[Wed Jun 04 14:54:52 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Wed Jun 04 14:54:52 2014] [notice] Digest: generating secret for digest authentication ...
[Wed Jun 04 14:54:52 2014] [notice] Digest: done
[Wed Jun 04 14:54:53 2014] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 configured -- resuming normal operations

BTW I dont notice any functionality difference in 2014 except the theme change.

[lmiltchev]

No change at all. Exactly 61 seconds login again.

This has to be caused by something in your environment. We've tested Fusion numerous times, and were not able to recreate this issue.

BTW I dont notice any functionality difference in 2014 except the theme change.

It's not just the theme... Here's list of the changes:
http://assets.nagios.com/downloads/nagi ... HANGES.TXT

[rajasegar]

No change at all. Exactly 61 seconds login again.

This has to be caused by something in your environment. We've tested Fusion numerous times, and were not able to recreate this issue.

BTW I dont notice any functionality difference in 2014 except the theme change.

It's not just the theme... Here's list of the changes:
http://assets.nagios.com/downloads/nagi ... HANGES.TXT

Lets assume it is something in my environment? What is it? How do we find out?

2014 is like a facelift with very minor updates that does not increase the functionality of the product.
Compared to 2014 update of XI, it is like night and day.
I wonder if this product will have significant updates in the future.

[jomann]

It could be anything in the environment. The database taking longer, the actual web server may be taking longer to process the php on the login. It could be DNS. We aren't really sure. The problem is we can't do much from here since we have tried and are unable to reproduce it on our systems. Without reproducing it, it's like shooting a shotgun in the dark and hoping you hit a target on the other side of the football field.

2014 is mostly a maintenance release but it includes a theme that keeps all the Nagios products unified but it also fixes a lot of bugs that shouldn't have been in there in the first place. There are plans on significant updates (such updates will make Fusion more secure, completely change the way it handles XI authentication and polling, allow actual managing of XI servers from within Fusion, etc) that we have brought to the table but they are unfortunately waiting in line with a lot of the other things that are going on around here including the release of 2014 XI.

[rajasegar]

It could be anything in the environment. The database taking longer, the actual web server may be taking longer to process the php on the login. It could be DNS. We aren't really sure. The problem is we can't do much from here since we have tried and are unable to reproduce it on our systems. Without reproducing it, it's like shooting a shotgun in the dark and hoping you hit a target on the other side of the football field.

So where does this leave your customers? This is not acceptable.
I suggest the team come up with a more positive response.

Every other product works fine from Nagios Core to Nagios XI which I assume has the same backend code.

[Box293]

I would be interested in seeing if there are any firewalls which could be causing this problem.

When you login to fusion, is that computer in the same subnet as the Fusion server?

If it is in a seperate subnet, can you please test logging into fusion from a computer in the same subnet as the fusion server?

On your fusion server, could you please show us the output from:

Code: Select all

iptables --list

[rajasegar]

I would be interested in seeing if there are any firewalls which could be causing this problem.

When you login to fusion, is that computer in the same subnet as the Fusion server?

If it is in a seperate subnet, can you please test logging into fusion from a computer in the same subnet as the fusion server?

On your fusion server, could you please show us the output from:

Code: Select all

iptables --list

User segment is different from the server farm.
Anyway all XI, Core & Fusion are in the same segment. Since the rest no issues, I dont see why it would only affects Fusion.

Code: Select all

[nagios@nagiosprodcons ~]$ sudo iptables --list
Chain INPUT (policy ACCEPT)
target     prot opt source               destination
ACCEPT     all  --  anywhere             anywhere            state RELATED,ESTABLISHED
ACCEPT     icmp --  anywhere             anywhere
ACCEPT     all  --  anywhere             anywhere
ACCEPT     tcp  --  anywhere             anywhere            state NEW tcp dpt:ssh
ACCEPT     tcp  --  anywhere             anywhere            state NEW tcp dpt:http
ACCEPT     tcp  --  anywhere             anywhere            state NEW tcp dpt:https
REJECT     all  --  anywhere             anywhere            reject-with icmp-host-prohibited

Chain FORWARD (policy ACCEPT)
target     prot opt source               destination
REJECT     all  --  anywhere             anywhere            reject-with icmp-host-prohibited

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination
[nagios@nagiosprodcons ~]$

I also went to the nagiosfusion console via the HyperVHost and fired up the local browser from the GUI mode.
Turned off the proxy in the browser and tried to login to Fusion.
Guess what the same 61 seconds again.

[Box293]

Well it doesn't look like anything to do with the linux firewall or any other firewalls, thats one less thing to test

I'll think about this some more and see what other possibilities there could be.

What version of Windows is HyperV running on?

[b2m]

I'll do some further troubleshooting in our environment next week. First I'll try to install the 2014 theme change.. I mean 2014 update .