Operations Screen showing hosts down that are in downtime

[snapon_admin]

Not sure if this started when the new Operations Screen component (the one that fixed the white text on white background issue), or at a different time, but we've recently noticed that our Operations Screen is showing hosts and services that are down, even when they're in scheduled downtime. The Operations Center still correctly ignores hosts in Scheduled downtime, but the Operations Screen does not. We have a few hosts that get brought down weekly for maintenance and having them on the Ops Screen is making it unnecessarily difficult for our Ops team to see when hosts that are not in maintenance are actually experiencing issues. What can we do to fix this?

[slansing]

I'll be taking a look into it to see where the change needs to be made, the problem is I am having problems with scheduling downtime at the moment so I don't have a valid way to test this...

[snapon_admin]

Ok, sounds good. Let me know if you find anything. I'll try to grab some screen shots the next time it happens.

[lmiltchev]

Actually, I posted an internal bug report on this issue on 06/04/2014 (task id = 3045). I am not sure when our developers will get to it.

[snapon_admin]

Ok, good to know it's been reported already. You can go ahead and lock this up and we'll keep an eye out for the fix. Thanks!

[slansing]

Found it, try the attached component on for size. I'm going to unlock this so you can let us know if you have questions.

[snapon_admin]

I was out the past week on vacation, but we have loaded the new component and it is working as expected now. Thanks for the update, and feel free to close this back up.