Nagios MMS not being received by ATT Iphones

[GldRush98]

I'm not sure what you mean by mms tag?
AT&T has an email -> MMS gateway that you are supposed to be able to send email to, that will then get delivered as an MMS to the phone. For any other mail server this works as is.
What is especially strange is that if I send a mail from the bash interface at the CLI to the mms gateway, it is delivered to my phone. So I know it's not an IP block.
But when I try and send a test alert from XI, it never makes it. Further evidence of AT&T's filtering IMO.
I almost wonder if it's flagging on something in the header, like

X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net)

Or some other tag... like https://drupal.org/node/321857
edit: it's not the PHPMailer bit, I removed that and still filtered.
edit2: tried switching from sendmail to postfix, no change

[slansing]

By MMS tag I meant using MMS instead of SMS, as the address, i.e mms.att.net.

Have you verified you are able to send a decent number of emails manually within shout succession to simulate XI alerting a group of contacts? What is the email address of the XI server in:

Admin > Manage Email Settings

[isadmin]

The answers I finally got from ATT was the mms.att.net was intended for end users and Companies
should be using page.att.net...this of course gives you the same issue of having a billion separate text alerts to delete.
.I told them thats ridiculous...they may be intentionally dropping them....

[GldRush98]

By MMS tag I meant using MMS instead of SMS, as the address, i.e mms.att.net.

Have you verified you are able to send a decent number of emails manually within shout succession to simulate XI alerting a group of contacts? What is the email address of the XI server in:

Admin > Manage Email Settings

Yeah, on my server it's my production XI server. The email address is using the subdomain the machine is on, and I even tried through an mx record on the subdomain in case they were rejecting messages because of that, but no change.

The answers I finally got from ATT was the mms.att.net was intended for end users and Companies
should be using page.att.net...this of course gives you the same issue of having a billion separate text alerts to delete.
.I told them thats ridiculous...they may be intentionally dropping them....

That's the only reasonably explanation I have come to for this happening. Their server accepts the message for delivery, and poof. It's gone forever.

[abrist]

That's the only reasonably explanation I have come to for this happening. Their server accepts the message for delivery, and poof. It's gone forever.

ATT is notorious for this. They may require the sender's address to be a valid one (no root@hostname senders). Can you send an email from one of your "real" email addresses to the gateway?
Are you using sendmail or the smtp php mailer to send the emails?

[GldRush98]

That's the only reasonably explanation I have come to for this happening. Their server accepts the message for delivery, and poof. It's gone forever.

ATT is notorious for this. They may require the sender's address to be a valid one (no root@hostname senders). Can you send an email from one of your "real" email addresses to the gateway?
Are you using sendmail or the smtp php mailer to send the emails?

Yeah, I can email from an actual email account and it goes trough fine. I can even use the mail command at a shell on the Nagios box and it'll send through fine. As soon as XI tries to send it, nothing. I don't get how AT&T is filtering them but they are. As far as I can tell it's not a Nagios keyword or anything.

[abrist]

Is XI configured to sen mail through sendmail or the smtp php mailer?

[GldRush98]

Sendmail

[abrist]

Interesting. The mail command by default should use the same "sender" as sendmail. What email address do you defined in XI? (admin --> manage email settings) (Post the entire text of the form)

[GldRush98]

Interesting. The mail command by default should use the same "sender" as sendmail. What email address do you defined in XI? (admin --> manage email settings) (Post the entire text of the form)

Code: Select all

Nagios XI <[email protected]>

I also tried simply:

Code: Select all

[email protected]

and

Code: Select all

[email protected]

But still no change.