False packet loss in graphs

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
David.adder
Posts: 74
Joined: Thu Jan 17, 2013 8:44 am
Location: Spain

Re: False packet loss in graphs

Post by David.adder »

Hi,

I have restored to the original icmp plugin. ICMP graphs are working now, but I see again the problem regarding not real packet loss (reason which I opened this post)

Thank you
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: False packet loss in graphs

Post by tmcdonald »

I think check_icmp is going to need to be looked at. Your current (older) version is clearly having some issues accurately reporting packet loss, but the newer plugin (while it gets the packet loss correct) is adding two new datasources which messes up the graphing. A workaround would be to use the newer plugin and delete the historical data, starting new with the new plugin. Going forward everything will work but you will lose the past graphs.
Former Nagios employee
David.adder
Posts: 74
Joined: Thu Jan 17, 2013 8:44 am
Location: Spain

Re: False packet loss in graphs

Post by David.adder »

Lost old data would be a big problem. Is it any possibility to upgrade our NagiosXI version? We are not able to do that, as our maintenance contract is obsolete, but this situation from the icmp plugin is very critical for us.

Thank you for your help
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: False packet loss in graphs

Post by abrist »

PM Sent.
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