Constant Hourglass on UI

[slansing]

Okay, well as stated it is not a valid troubleshooting exercise... We need to see this behavior on a external Firefox/IE/Chrome browser as none of us have been able to reproduce this, the browser you are using in your screenshots is not wrapped in a Windows/Mac frame. Once you access the pages which show this throbber constantly from a browser noted previously, run the following and show the output. Please also attach a screen shot of this in that browser.

Code: Select all

tail -50 /var/log/httpd/error_log
tial -50 /var/log/httpd/access_log

[rajasegar]

Okay, well as stated it is not a valid troubleshooting exercise... We need to see this behavior on a external Firefox/IE/Chrome browser as none of us have been able to reproduce this, the browser you are using in your screenshots is not wrapped in a Windows/Mac frame. Once you access the pages which show this throbber constantly from a browser noted previously, run the following and show the output. Please also attach a screen shot of this in that browser.

Code: Select all

tail -50 /var/log/httpd/error_log
tial -50 /var/log/httpd/access_log

I am setting up a minimal install test env to replicate this issue.

Anyway here are the logs

Initial screen Availability Report. Then pressed Ctrl + Configure

tail -50 /var/log/httpd/error_log
This did not change at all

Code: Select all

[Thu Jun 26 07:33:53 2014] [error] [client 10.17.44.201] PHP Notice:  Undefined variable: data in /usr/local/nagiosxi/html/reports/availability.php on line 98, referer: http://10.17.19.235/nagiosxi/reports/availability.php?&=
[Thu Jun 26 07:33:53 2014] [error] [client 10.17.44.201] PHP Warning:  Invalid argument supplied for foreach() in /usr/local/nagiosxi/html/reports/availability.php on line 98, referer: http://10.17.19.235/nagiosxi/reports/availability.php?&=
[Thu Jun 26 07:33:53 2014] [error] [client 10.17.44.201] PHP Notice:  Undefined variable: xdata in /usr/local/nagiosxi/html/reports/availability.php on line 111, referer: http://10.17.19.235/nagiosxi/reports/availability.php?&=
[Thu Jun 26 07:33:53 2014] [error] [client 10.17.44.201] PHP Notice:  Undefined variable: data in /usr/local/nagiosxi/html/reports/availability.php on line 98, referer: http://10.17.19.235/nagiosxi/reports/availability.php?&=
[Thu Jun 26 07:33:53 2014] [error] [client 10.17.44.201] PHP Warning:  Invalid argument supplied for foreach() in /usr/local/nagiosxi/html/reports/availability.php on line 98, referer: http://10.17.19.235/nagiosxi/reports/availability.php?&=
[Thu Jun 26 07:33:53 2014] [error] [client 10.17.44.201] PHP Notice:  Undefined variable: xdata in /usr/local/nagiosxi/html/reports/availability.php on line 111, referer: http://10.17.19.235/nagiosxi/reports/availability.php?&=

tail -50 /var/log/httpd/access_log
This kept on logging.

Code: Select all

10.17.56.203 - - [26/Jun/2014:07:35:01 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:35:01 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
::1 - - [26/Jun/2014:07:35:02 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 24 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.56.203 - - [26/Jun/2014:07:35:01 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_servicestatus_table%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22sortby%22%3A%22%22%2C%22sortorder%22%3A%22asc%22%2C%22records%22%3A%221000%22%2C%22page%22%3A%221%22%2C%22search%22%3A%22esb%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 151580 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.19.229 - - [26/Jun/2014:07:35:03 +0800] "POST /nagiosxi//backend/ HTTP/1.1" 200 787602 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.19.229 - - [26/Jun/2014:07:35:03 +0800] "POST /nagiosxi//backend/ HTTP/1.1" 200 12273862 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.19.229 - - [26/Jun/2014:07:35:10 +0800] "POST /nagiosxi//backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [26/Jun/2014:07:35:14 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:35:14 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1023 "http://10.17.19.235/nagiosxi/reports/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
::1 - - [26/Jun/2014:07:35:14 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:35:14 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1005 "http://10.17.19.235/nagiosxi/reports/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
::1 - - [26/Jun/2014:07:35:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 24 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.56.203 - - [26/Jun/2014:07:35:22 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_host_status_summary_html%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%2C%22show%22%3A%22services%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 1690 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:35:22 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_status_summary_html%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%2C%22show%22%3A%22services%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 2013 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
::1 - - [26/Jun/2014:07:35:30 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [26/Jun/2014:07:35:30 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:35:30 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1023 "http://10.17.19.235/nagiosxi/config/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
10.17.44.201 - - [26/Jun/2014:07:35:30 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1005 "http://10.17.19.235/nagiosxi/config/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
10.17.56.203 - - [26/Jun/2014:07:35:31 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:35:31 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:35:31 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_servicestatus_table%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22sortby%22%3A%22%22%2C%22sortorder%22%3A%22asc%22%2C%22records%22%3A%221000%22%2C%22page%22%3A%221%22%2C%22search%22%3A%22esb%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 151582 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
::1 - - [26/Jun/2014:07:35:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 24 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [26/Jun/2014:07:35:44 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:35:44 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1023 "http://10.17.19.235/nagiosxi/reports/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
::1 - - [26/Jun/2014:07:35:44 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:35:44 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1005 "http://10.17.19.235/nagiosxi/reports/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
10.17.19.235 - - [26/Jun/2014:07:35:54 +0800] "GET / HTTP/1.0" 200 2538 "-" "check_http/v2053 (nagios-plugins 1.4.13)"
10.17.19.235 - - [26/Jun/2014:07:35:54 +0800] "POST /nagiosxi//backend/ HTTP/1.1" 200 2827 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [26/Jun/2014:07:36:00 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [26/Jun/2014:07:36:00 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:36:00 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1023 "http://10.17.19.235/nagiosxi/config/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
10.17.44.201 - - [26/Jun/2014:07:36:00 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1005 "http://10.17.19.235/nagiosxi/config/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
10.17.56.203 - - [26/Jun/2014:07:36:01 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:36:01 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
::1 - - [26/Jun/2014:07:36:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 24 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.56.203 - - [26/Jun/2014:07:36:01 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_servicestatus_table%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22sortby%22%3A%22%22%2C%22sortorder%22%3A%22asc%22%2C%22records%22%3A%221000%22%2C%22page%22%3A%221%22%2C%22search%22%3A%22esb%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 151576 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
::1 - - [26/Jun/2014:07:36:14 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:36:14 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1023 "http://10.17.19.235/nagiosxi/reports/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
::1 - - [26/Jun/2014:07:36:14 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:36:14 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1005 "http://10.17.19.235/nagiosxi/reports/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
::1 - - [26/Jun/2014:07:36:21 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 24 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.56.203 - - [26/Jun/2014:07:36:22 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_host_status_summary_html%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%2C%22show%22%3A%22services%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 1690 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:36:22 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_status_summary_html%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%2C%22show%22%3A%22services%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 2013 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
::1 - - [26/Jun/2014:07:36:30 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [26/Jun/2014:07:36:30 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 1595 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
10.17.44.201 - - [26/Jun/2014:07:36:30 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1023 "http://10.17.19.235/nagiosxi/config/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
10.17.44.201 - - [26/Jun/2014:07:36:30 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=027a25e365203a3958b628a4fcc093e5 HTTP/1.1" 200 1005 "http://10.17.19.235/nagiosxi/config/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0"
10.17.56.203 - - [26/Jun/2014:07:36:31 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:36:31 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 - "http://10.17.19.235/nagiosxi/index.php?" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"
10.17.56.203 - - [26/Jun/2014:07:36:31 +0800] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_servicestatus_table%22%2C%22args%22%3A%7B%22host%22%3A%22%22%2C%22hostgroup%22%3A%22%22%2C%22servicegroup%22%3A%22%22%2C%22sortby%22%3A%22%22%2C%22sortorder%22%3A%22asc%22%2C%22records%22%3A%221000%22%2C%22page%22%3A%221%22%2C%22search%22%3A%22esb%22%2C%22hostattr%22%3A%220%22%2C%22serviceattr%22%3A%220%22%2C%22hoststatustypes%22%3A%220%22%2C%22servicestatustypes%22%3A%220%22%7D%7D&nsp=7b3fc1f9251dc09e63b017b1983fb462 HTTP/1.1" 200 151575 "http://10.17.19.235/nagiosxi/includes/components/xicore/status.php?show=services" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36"

[tmcdonald]

Nothing is really jumping out in your logs. I'd like to wait until the test environment is in place before we continue further. Just to confirm, it is going to be a RHEL 5/6 minimal server? That is, in the following guide it would be the "Basic Server" option:

https://access.redhat.com/site/document ... n-x86.html

[rajasegar]

Nothing is really jumping out in your logs. I'd like to wait until the test environment is in place before we continue further. Just to confirm, it is going to be a RHEL 5/6 minimal server? That is, in the following guide it would be the "Basic Server" option:

https://access.redhat.com/site/document ... n-x86.html

I thought you guys wanted minimal? We selected minimal instead of Basic Server.
Will redo with basic server

[rajasegar]

Fresh install of RHEL 6.5 Basic Server with XI 2014R1.2
No changes was made in NagiosXI except change the theme to Classic.
Same problem

However change the theme back to Nagios 2014.
No more hourglass.

Tried in production same behaviour.
So the issue is with your Classic Theme.

Some logs for you, note the error messages from a fresh install

Code: Select all

[nagios@nagiosdevxi2 nagiosxi]$ sudo tail -50 /var/log/httpd/error_log
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:49 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: service_description in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1271
[Fri Jun 27 09:20:50 2014] [error] [client ::1] PHP Notice:  Undefined index: host_name in /usr/local/nagiosxi/html/includes/components/ccm/classes/import_class.php on line 1273
[Fri Jun 27 09:20:55 2014] [notice] caught SIGTERM, shutting down
[Fri Jun 27 09:20:56 2014] [notice] SELinux policy enabled; httpd running as context unconfined_u:system_r:httpd_t:s0
[Fri Jun 27 09:20:56 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Fri Jun 27 09:20:56 2014] [notice] Digest: generating secret for digest authentication ...
[Fri Jun 27 09:20:56 2014] [notice] Digest: done
[Fri Jun 27 09:20:56 2014] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips configured -- resuming normal operations
[Fri Jun 27 09:24:33 2014] [error] [client 10.17.44.201] PHP Notice:  Undefined index: user_id in /usr/local/nagiosxi/html/includes/utils-perms.inc.php on line 84, referer: http://10.104.28.123/nagiosxi/install.php
[nagios@nagiosdevxi2 nagiosxi]$

Code: Select all

::1 - - [27/Jun/2014:09:34:02 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:34:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:34:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:35:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:35:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:35:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:36:02 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:36:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 801 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:36:43 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:37:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:37:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:37:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
127.0.0.1 - - [27/Jun/2014:09:37:44 +0800] "GET / HTTP/1.0" 200 2999 "-" "check_http/v2.0.2 (nagios-plugins 2.0.2)"
::1 - - [27/Jun/2014:09:38:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:38:21 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:38:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:39:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:39:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:39:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:40:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:40:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:40:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:41:02 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:41:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:41:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:42:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:42:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:42:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
127.0.0.1 - - [27/Jun/2014:09:42:44 +0800] "GET / HTTP/1.0" 200 2999 "-" "check_http/v2.0.2 (nagios-plugins 2.0.2)"
::1 - - [27/Jun/2014:09:43:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:43:21 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:43:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:44:02 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:44:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:44:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:45:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:45:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:45:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:46:02 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:46:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:46:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:47:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:47:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:47:42 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
127.0.0.1 - - [27/Jun/2014:09:47:44 +0800] "GET / HTTP/1.0" 200 2999 "-" "check_http/v2.0.2 (nagios-plugins 2.0.2)"
::1 - - [27/Jun/2014:09:48:02 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:48:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:48:43 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:49:01 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
::1 - - [27/Jun/2014:09:49:22 +0800] "POST /nagiosxi/backend/ HTTP/1.1" 200 802 "-" "BinGet/1.00.A (http://www.bin-co.com/php/scripts/load/)"
[nagios@nagiosdevxi2 nagiosxi]$

[tmcdonald]

I'm not sure what I was thinking when I said "Basic Server" but looking at the packages I don't believe it should matter: http://unix.stackexchange.com/questions ... on-options

So on the previous GUI server is it exhibiting the same behavior where the 2014 theme works but the 2012 does not? Or can you not upgrade that server to 2014 yet?

[rajasegar]

I'm not sure what I was thinking when I said "Basic Server" but looking at the packages I don't believe it should matter: http://unix.stackexchange.com/questions ... on-options

So on the previous GUI server is it exhibiting the same behavior where the 2014 theme works but the 2012 does not? Or can you not upgrade that server to 2014 yet?

The problem is I dont like the 2014 theme. It is already upgraded to 2014 btw.
Anyway we should sort of the root cause of the problem.

[tmcdonald]

The problem is I dont like the 2014 theme. It is already upgraded to 2014 btw.
Anyway we should sort of the root cause of the problem.

We are trying to sort out the root of the problem. If we know it works in 2014 but not in 2012 we can start looking for changes in the code between those two themes. The problem is that we cannot reproduce this in-house so we need to find all the things that are different regarding our servers and yours. Are you sure you do not make any changes to the server? No company policy regarding security, no proxy settings that might be caching that image for some reason, anything like that? This is truly a case of "Install the OS, install the software, see the problem" at this point?

[rajasegar]

The problem is I dont like the 2014 theme. It is already upgraded to 2014 btw.
Anyway we should sort of the root cause of the problem.

We are trying to sort out the root of the problem. If we know it works in 2014 but not in 2012 we can start looking for changes in the code between those two themes. The problem is that we cannot reproduce this in-house so we need to find all the things that are different regarding our servers and yours. Are you sure you do not make any changes to the server? No company policy regarding security, no proxy settings that might be caching that image for some reason, anything like that? This is truly a case of "Install the OS, install the software, see the problem" at this point?

Wish the 2014 theme was more vibrant with a much smaller status bar.
Anyway those sticking with 2012 might not be pleased if they encounter this issue.

[tmcdonald]

Are you sure you do not make any changes to the server? No company policy regarding security, no proxy settings that might be caching that image for some reason, anything like that? This is truly a case of "Install the OS, install the software, see the problem" at this point?