Add a Comment fuctionality

[gregwhite]

Is there a way to add a comment to a device without having to do mulitple clicks to go from XI into Core? Can the function - "Add a Comment" be added to the "Quick Actions?" We want to make it easy for users to
add a comment to update the status of a device. This needs to be quick and easy or they won't take the time to do it. If it is right there in Quick Actions they will be more likely to use it.

Thanks,
Greg

[tmcdonald]

I'll go ahead and file an internal feature request for that. While I'm at it, are there any other functions you think would be good candidates for the Quick Actions?

[gregwhite]

Thanks, I will review with my team and see if there is anything else that may be helpful.

[scottwilkerson]

You can actually add this through the Manage Components -> Actions

Add the following URL Action for Hosts

Code: Select all

Object Type: Host
Host: /.*/
URL: /nagiosxi/includes/components/nagioscore/ui/cmd.php?cmd_typ=1&host=%host%

Add the following URL Action for Services

Code: Select all

Object Type: Service
Host: /.*/
Service: /.*/
URL: /nagiosxi/includes/components/nagioscore/ui/cmd.php?cmd_typ=3&host=%host%&service=%service%

[tmcdonald]

Thanks, Scott. I hadn't seen that before.

[gregwhite]

I added the information to the Actions component for both host and service. The link shows up in the host detail but it is not activated. This is the same for the service.
Both comonents are checked on left for 'enabled.'

[lmiltchev]

Did you type anything in the "Action Text" text-box? Whatever you type in there will be shown under the "Quick Actions" menu (Under "Host/Service Status Detail). You can click on the "text" shown under the "Quick Actions", enter a new comment, and click on "Commit" button.

[tmcdonald]

And did you check "Enable Component" on the top of that Manage Components -> Actions page as well?

[gregwhite]

Capture.PNG

This is how I have it set up. Yes, Enable is checked at the top as we have other links.
I am also including how it looks in Quick Links

Quick Links.PNG

[snapon_admin]

Remove "URL: " from the URL/Command field. So it looks like this:

URL.png