Hostgroup Summary Page Slow

[sav2880]

Good Morning,

I've been having an interesting issue that I'd like to see if you've seen before, or if you've had to fix in the past. Generally, my Nagios environment is pretty snappy. Pages load quick enough for my satisfaction, alerts go out pretty quickly, but there's one exception to this. Our Hostgroup Summary page never seems to load, at all. You get the summary pages, but you the actual status summary just spins and spins, and it never loads the summary. I can switch to other pages, which load okay, and even the hostgroup overview loads okay.

What could I maybe do to troubleshoot this? The problem does persist even past reboots of the server.

Thanks!

[lmiltchev]

Do you see the same behavior in all browsers? Have you tried clearing the browser's cache?

Start a running tail on the apache error log:

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tail -f /var/log/httpd/error_log

then load the "Host Group Status" Page, let it spin for a while, and check the log for errors.

[sav2880]

I can confirm that the issue happens on multiple browsers regardless of a browser cache clean, I will do a look through the error log shortly and post that here as soon as it's done.

[sreinhardt]

Thanks for the update, let us know when you have a chance to tail the logs.

[sav2880]

Looks like this is the error I see:

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[Thu Jun 26 10:31:38 2014] [error] [client 192.168.19.75] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /usr/local/nagiosxi/html/includes/utilsx.inc.php on line 101, referer: http://10.35.192.132/nagiosxi/includes/components/xicore/status.php?show=hostgroups&hostgroup=all&style=summary

[sav2880]

Turns out increasing the max_execution_time fixed the issue, so it was just taking a tinge more than the default 30 seconds!

[tmcdonald]

Sometimes it's the little tweaks that fix things. Shall we close this up?