Respond link single slash as well as bad ticket

[potentiate]

Hi,

We have got an issue with our rapid response link in our email notifications, here is an example:

http:/172.16.1.158/nagiosxi/rr.php?uid=62--1-5b8569a2b3a676edd4fcf14e39a88cac

The issue showed up on Nagios xi 2014R1.1 but at least had a clickable link with http://, so we upgraded to 2014R1.2 hoping there would be a fix, however bad ticket is still showing after clicking the link and now it has a broken http:/ with a single slash. Has anybody came across such issue and has a resolution by any chance or place to start looking?

We are running on CentOS release 6.3 (Final) 64 bit. Manual install of XI. No special setup.

Thanks in advance !!!

[lmiltchev]

This issue has been fixed. Please, read the following post (bottom of the page):

http://support.nagios.com/forum/viewtop ... 25#p103625

[potentiate]

Oh I see! Sorry I missed that when searching for a solution earlier.

Awesome that fixes one of the issues, however we are still receiving "bad ticket" links which I cannot find a cause nor a solution. All i know is that the double "--" is to be blamed in the link? Do we know if this is a bug or issue with our setup?

Thanks!

[lmiltchev]

To be honest with you - I am not sure. I've seen this only a couple of times, and we are not able to recreate the issue in house. It has to be something specific to your environment. If you had a email support, we could schedule a remote session, and try to troubleshoot the issue this way.