Hi,
We are getting traps from an application server. When we see traps in /var/log/messages we can see the entire trap message but it displays only a part of it in the GUI which is meaningless. The main information is truncated. Please can you help us in displaying the entire trap message in the Nagios xi GUI.
Trap message not fully displayed in the GUI
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deepavaidya
- Posts: 80
- Joined: Sun Oct 06, 2013 8:23 am
Re: Trap message not fully displayed in the GUI
How big is the output? Could you post a sample of one of the returned checks? We can increase the max size of the db column for plugin output, we just need to know what value to suggest.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
-
deepavaidya
- Posts: 80
- Joined: Sun Oct 06, 2013 8:23 am
Re: Trap message not fully displayed in the GUI
Hi Abrist,
we have increased the long_output column in the table nagios_servicestatus of nagios database to 10000(default is 8192). Are we increasing the correct colum and table? if not please let us know the correct column and table information.
after increasing the column size, we have restarted my sql service and nagios service. do we need to restart the http service as well? and please let me know if anything needs to be changed in php script which pulls the information from the database.
the trap message in the /var/log/messages :
Jul 20 07:39:39 snmptrapd[16165]: 2014-07-20 07:39:39 <UNKNOWN> [UDP:]:41516->]]:#012.1.3.6.1.2.1.1.3.0 = Timeticks: (377461014) 43 days, 16:30:10.14#011.1.3.6.1.6.3.1.1.4.1.0 = OID: .1.3.6.1.4.1.19808.100.0.1#011.1.3.6.1.4.1.19808.100.1.1.0 = STRING: "rhino.facility.alarm.manager"#011.1.3.6.1.4.1.19808.100.1.2.0 = STRING: "Major"#011.1.3.6.1.4.1.19808.100.1.3.0 = STRING: "1405838389704"#011.1.3.6.1.4.1.19808.100.1.4.0 = STRING: "Alarm 102:154906702704077 [SbbNotification[service=ServiceID[name=OSCSMonitorService,vendor=xx,version=4.3.1.0],sbb=SbbID[name=MonitorSbb,vendor=xx,version=4.3.1.0]],OSCS.PeerNWEntitiyFailure.10.213.87.20,OSCSCallServerService] was raised at 2014-07-17 16:01:43.687 to level Major #011Peer NW entity 10.213.87.20 is Out of Service"
The trap message in the GUI
This notification is sent when a Resource Adaptor changes state rhino.facility.alarm.manager Major 1405944177211 Alarm 102:154906702704142 [SbbNotification[service=ServiceID[name=OSCSMonitorService,vendor=xx,version=4.3.1.0],sbb=SbbID[name=MonitorSbb,vend
we have increased the long_output column in the table nagios_servicestatus of nagios database to 10000(default is 8192). Are we increasing the correct colum and table? if not please let us know the correct column and table information.
after increasing the column size, we have restarted my sql service and nagios service. do we need to restart the http service as well? and please let me know if anything needs to be changed in php script which pulls the information from the database.
the trap message in the /var/log/messages :
Jul 20 07:39:39 snmptrapd[16165]: 2014-07-20 07:39:39 <UNKNOWN> [UDP:]:41516->]]:#012.1.3.6.1.2.1.1.3.0 = Timeticks: (377461014) 43 days, 16:30:10.14#011.1.3.6.1.6.3.1.1.4.1.0 = OID: .1.3.6.1.4.1.19808.100.0.1#011.1.3.6.1.4.1.19808.100.1.1.0 = STRING: "rhino.facility.alarm.manager"#011.1.3.6.1.4.1.19808.100.1.2.0 = STRING: "Major"#011.1.3.6.1.4.1.19808.100.1.3.0 = STRING: "1405838389704"#011.1.3.6.1.4.1.19808.100.1.4.0 = STRING: "Alarm 102:154906702704077 [SbbNotification[service=ServiceID[name=OSCSMonitorService,vendor=xx,version=4.3.1.0],sbb=SbbID[name=MonitorSbb,vendor=xx,version=4.3.1.0]],OSCS.PeerNWEntitiyFailure.10.213.87.20,OSCSCallServerService] was raised at 2014-07-17 16:01:43.687 to level Major #011Peer NW entity 10.213.87.20 is Out of Service"
The trap message in the GUI
This notification is sent when a Resource Adaptor changes state rhino.facility.alarm.manager Major 1405944177211 Alarm 102:154906702704142 [SbbNotification[service=ServiceID[name=OSCSMonitorService,vendor=xx,version=4.3.1.0],sbb=SbbID[name=MonitorSbb,vend
Re: Trap message not fully displayed in the GUI
long_output is not actually used by the XI details tables. You want to increase the column size for "output" instead. Changing the table should be all that is needed.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
-
deepavaidya
- Posts: 80
- Joined: Sun Oct 06, 2013 8:23 am
Re: Trap message not fully displayed in the GUI
Hi,
Now output is fine. We are able to see the entire message. But the service history doesn't show the entire message. Please can you confirm the column name for this.
Now output is fine. We are able to see the entire message. But the service history doesn't show the entire message. Please can you confirm the column name for this.
Re: Trap message not fully displayed in the GUI
The history won't show the full output for older checks because that information was not recorded prior to resizing the table. Are post-size-change records showing up?
Former Nagios employee