Can't remove contact

[toleolu]

I can't remove contacts on hosts and services.

I've used the Bulk Modification tool, I have gone into each Host and Service and removed the contact there, saved config, wrote config, restarted Nagios, etc. etc. and I still can't get a contact removed from a number of hosts and services.

Any suggestions on what else I might try?

[toleolu]

Ran into all kinds of problems here. I ended up restoring the VM snapshot from prior to the update. I was able to update the contacts hosts and services after that, but there's something wrong with the DB I think, because it takes sooooo long to write the updated configuration.

I ran the database repair script, but that didn't help. Think I'll leave it alone til Monday.

[lmiltchev]

Are you still having issues?

I ended up restoring the VM snapshot from prior to the update.

What is the Nagios XI version that you reverted to? If you reverted to a XI version lower than 2014R1.1, it would be normal for apply configuration to take longer time.

[toleolu]

Version 2012 R2.9.

The long time it takes to apply configurations seems to have started a couple of months ago. However, after the upgrade that problem went away, but then I had the issues with the bulk modifications, and a few other things which I assumed probably had to do with old stuff in the config files from the version 1 system we originally had.

Since I'm at 2012 R2.9, should I be going to some interim upgrades prior to going to the most current, or am I OK going from this version to the most current?

[tmcdonald]

2012r2.9 to 2014r1.3 should upgrade just fine. The issues I know of deal with pre-2012 versions.

[toleolu]

OK thanks. I'm going to spend the day cleaning things up a bit, get all my hosts and services properly assigned, then try the update again.

[slansing]

Awesome, give us a shout if you need help!

[toleolu]

You can lock this ticket.

Thanks