web interface session timeout

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devildog31415
Posts: 48
Joined: Thu Jun 12, 2014 10:55 am

web interface session timeout

Post by devildog31415 »

when I logon to the WI it says: Your session has timed out.
Any time I click on "home dashboard" it says it.
This is a new workstation install so not a caching issue with browser (I would hope anyway).

Suggestions please.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: web interface session timeout

Post by slansing »

Hi devildog,

What is the output of:

cat /etc/php.ini | grep 'session.gc_maxlifetime'

Also, how much do the timezones differ between the local workstation's browser's time, and the XI server?
devildog31415
Posts: 48
Joined: Thu Jun 12, 2014 10:55 am

Re: web interface session timeout

Post by devildog31415 »

24 minutes for the setting you requested

time zones are the same and time differential is less than 60 seconds.
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: web interface session timeout

Post by lmiltchev »

Are you having the same issue when you log in as a different user (nagiosadmin, etc.)? What is the Nagios XI version that you are currently using? What type of browser/version?
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devildog31415
Posts: 48
Joined: Thu Jun 12, 2014 10:55 am

Re: web interface session timeout

Post by devildog31415 »

Yes it works for other people on my machine all 3 major browsers.
I had a "custom homepage" set.
I just fixed it by going to: http://<servername>/nagiosxi/includes/components/homepagemod/useropts.php
and resetting my homepage to "default" instead of the custom URL that I had. Perhaps something changed in URL paths when I updated to R1.2 from 1.1?

Mark as resolved.

Thank you
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: web interface session timeout

Post by lmiltchev »

Great! I'm glad your issue got resolved!
Be sure to check out our Knowledgebase for helpful articles and solutions!
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