Cant Upload Wizard Files

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Cant Upload Wizard Files

Post by isadmin »

I am trying to upload the switch wizard file and it fails stating
Wizard Upload Failed....
I dont see anymore in the logs to point out whats wrong...and I tried several things from previous posts...
using 2014R1.3
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Cant Upload Wizard Files

Post by abrist »

What version of the wizard are you trying to upload? Are you sure you are uploading a wizard and not a component?
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Cant Upload Wizard Files

Post by tmcdonald »

Please post the .zip you are trying to upload here for reference.
Former Nagios employee
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Re: Cant Upload Wizard Files

Post by isadmin »

I have tried two
configwizard-switch.zip and switch.zip
Originally our Switch wizard stopped working so I deleted it and tried installing/uploading a new download of the file
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Re: Cant Upload Wizard Files

Post by isadmin »

configwizard-switch.zip
You do not have the required permissions to view the files attached to this post.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Cant Upload Wizard Files

Post by abrist »

The component zip installed fine to two of my test boxes. What current switch version is installed? You may have to delete the folder for the wizard and reinstall the wizard through the admin --> manage configwizards page.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Re: Cant Upload Wizard Files

Post by isadmin »

it 2014.1.3 where is that folder located?
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Cant Upload Wizard Files

Post by abrist »

/usr/local/nagiosxi/html/includes/configwizards/switch/
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Re: Cant Upload Wizard Files

Post by isadmin »

renamed folder /root/nagiosxi/nagiosxi/basedir/html/includes/configwizards/switch and tried re-upload still fails? renamed it back but thats the only place with anything called switch
Last edited by isadmin on Fri Aug 08, 2014 1:02 pm, edited 1 time in total.
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Re: Cant Upload Wizard Files

Post by isadmin »

no folder named switch in the /usr/local/nagiosxi/html/includes/configwizards directory
Locked