New services not showing in monitoring post 2014R1.4 upgrade

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roycroft
Posts: 6
Joined: Fri Sep 23, 2011 11:17 am

New services not showing in monitoring post 2014R1.4 upgrade

Post by roycroft »

Hello,

I upgraded from 2014R1.1 to 2014R1.4 a few days ago, and ever since then new services that I add do not show up in monitoring.

I can provision them using the core configuration manager just fine, the service checks are happening, and I'm receiving notifications on them, but I do not see them in the monitoring system at all. Also, when I click on the Respond: URL in the email notification I get a "Bad ticket" message. I've added a check_nrpe service and a check_ssh service to existing hosts, cloning and then modifying existing services. Is there an issue with 2014R1.4?
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: New services not showing in monitoring post 2014R1.4 upg

Post by slansing »

If you navigate to:

Code: Select all

<addr.of.xi.server>/nagios
Are you able to see them in the core interface? If you make changes to a host/service, and apply configuration, are the changes properly displayed in the host/services details pages? (such as a name change, warning/critical threshold change, etc), and also, are the new hosts you are adding appearing in the XI CCM? I would think they are, but it's best to make sure. Have you noticed any other oddities with the system post upgrade?
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