Suppress Downtime Notification?

[bowmant]

Can we disable the emails that go out when a scheduled downtime starts and stops? It just seems counterproductive to enter a scheduled downtime and disable alerting for say a 2:00am system upgrade, and then have everyone get notified that they won't get alerted for the next two hours, and then wake everyone up again at 4:00am when the downtime period is over and the system is back online as scheduled.

Thanks,

[BanditBBS]

On the user's contact preferences they can disable notifications regarding downtimes.

Click their name in the upper right, then click on Notification Preferences.

You can also set this on a service and host basis on the Alert Settings tab by unchecking the "s" box. This is probably being inherited by templates, so find the root template and uncheck it there.

[snapon_admin]

In addition to what Bandit said there's also an option for that under Admin > Notification Management > Notification options if you want to disable these notifications for everyone. I learned that the hard way, too lol.

[bowmant]

Excellent information. I was looking for downtime options when I should have (duh!) been looking at the Notification options.

Thanks much, that will do the trick nicely.

bowmant