Permalink returns "Not Authorized page"

[fao]

I have created a custom nagios plugin and it works brilliantly

The only problem I have is that the permalink from nagiosxi doesn't work

I click on the permalink icon when looking at the service status detail page

https://nagios.fao.org/nagiosxi/index.p ... est%3Dauto

When I access that link from a browser I get the following message

"Not Authorized
You are not authorized to view the requested object, or the object does not exist."

This happens regardless of which account I am logged in as. Please assist.

[mguthrie]

This was a known bug we fixed starting in R2011. Does your license cover an upgrade to 2011, or do you need a patch for 2009?

[fao]

I have no idea whether my license covers the upgrade to 2011

here is my customer number: 31730

How difficult is the upgrade to 2011?

pls send me an email w/ your response. For some reason phpBB isn't send me mails when you respond to my questions [email protected]

[nscott]

Email sent.

[fao]

I still get the same result after upgrading to 2011 R1.4

[mguthrie]

We'll run some tests on this and see what we can figure out.

[mguthrie]

It looks like this might be an SSL related bug. There are some issues we still have to iron out related to using https, so we'll put this on the SSL bug list.

[fao]

I have turned off SSL and I get the same bug


this shows up in my error log if it helps

[Mon Jun 27 09:05:53 2011] [error] [client 168.202.35.194] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '/usr/local/nagiosxi/html/includes/components/windowseventlog/../configwizardhelper.inc.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/includes/components/windowseventlog/windowseventlog.inc.php on line 8, referer: https://nagios.fao.org/nagiosxi/include ... &dest=auto

However I have tried fixing the path to configwizardhelper.inc.php and it doesn't fix the problem. The error message doesn't appear in the log but I still get the "Not Authorized" screen

[mguthrie]

OH, ok. You've got a configwizard installed through your components menu.

rm -rf /usr/local/nagiosxi/html/includes/components/windowseventlog

and reinstall the windows event log wizard through the Manage Config Wizards page. That might resolve the issue, or at the very least, take care of the error messages in the log.

[fao]

It removes the error in the logs but doesn't fix the problem