PDF Report Issue

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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sbadru
Posts: 7
Joined: Wed Aug 20, 2014 8:20 am

PDF Report Issue

Post by sbadru »

I am facing issue with report generation in PDF format on Nagios XI ,Please advise
ERROR: Failed to render URL 'http://xxxxxxx/nagiosxi//reports/availability.php
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: PDF Report Issue

Post by slansing »

Do you have anything in your external URL section under Admin > Manage System Config? If so, how does it differ from the Program URL? Please also show the output of:

Code: Select all

ls -ld /usr/local/nagiosxi
ls -ld /usr/local/nagiosxi/tmp

Code: Select all

cat /etc/hosts
What version of XI are you running?
sbadru
Posts: 7
Joined: Wed Aug 20, 2014 8:20 am

Re: PDF Report Issue

Post by sbadru »

Using the Same URL for both program and external

# ls -ld /usr/local/nagiosxi
drwxr-xr-x. 10 nagios nagios 4096 Aug 22 16:17 /usr/local/nagiosxi

# ls -ld /usr/local/nagiosxi/tmp
drwsrwsr-x. 2 apache nagios 4096 Sep 16 10:01 /usr/local/nagiosxi/tmp

# cat /etc/hosts
127.0.0.1 localhost.localdomain localhost
::1 localhost6.localdomain6 localhost6

Nagios XI Version : 2014R1.4
sbadru
Posts: 7
Joined: Wed Aug 20, 2014 8:20 am

Re: PDF Report Issue

Post by sbadru »

Issue has been resolved.
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