Nagios XI upgrade question

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
JakeHatMacys
Posts: 281
Joined: Thu Sep 25, 2014 3:21 pm

Nagios XI upgrade question

Post by JakeHatMacys »

So I'm looking to upgrade our Nagios XI install on our dev proof of concept box so we can back up and restore it to our recent prod install.
(reasoning is we configured a lot of environment specific stuff on the box and would rather pull it over than recreate it).

2 questions...

Is this the right route to go? (back up of old box config and restore to another box)... Or is there a list of folders we can tar and pull over for all our configurations???

The other question is when attempting the upgrade on our Dev box I'm running into this error: (attached)

Any insight on how to fix the upgrade error?
You do not have the required permissions to view the files attached to this post.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Nagios XI upgrade question

Post by slansing »

So first things first, you will need to get a subscription for that RHEL server, depending on your version the method to do so may be different:

https://access.redhat.com/documentation ... ments.html

On the note of backing up and restoring, we generally recommend you follow:

http://assets.nagios.com/downloads/nagi ... ios-XI.pdf

That document will give you a list of what is actually backed up. You could go the route of tarring up your configurations and then importing them into the new system following our import prep, and import documentation:

http://assets.nagios.com/downloads/nagi ... p-Tool.pdf

http://assets.nagios.com/downloads/nagi ... ios-XI.pdf

But that will of course not contain your apache configurations, log rotation rules, or databases.
JakeHatMacys
Posts: 281
Joined: Thu Sep 25, 2014 3:21 pm

Re: Nagios XI upgrade question

Post by JakeHatMacys »

Tried upgrading and getting the following error (attached)

So I've reached out to my Unix team and just got sassed for trying to update it haha... So opening a Request with them for support upgrading it.
You do not have the required permissions to view the files attached to this post.
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Nagios XI upgrade question

Post by lmiltchev »

This is strange. Run the following commands and show us the output (sanitize sensitive info):

Code: Select all

less /etc/sysconfig/rhn/systemid
rhn_check -v
echo $?
If the system is registered with RedHat, but our upgrade script "thinks" it's not, you could comment out the lines that check registration status in the "0-yum" script (I believe lines 30-40).
FYI, you will need the optional channel added and access to all required repos, otherwise the upgrade will fail.

After modifying the "0-yum" script, you can try again running the "upgrade" script. Let us know if this helped.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked