Yum Update Service check timed out after 60.01 Oracle Linux

[vendor-support]

I need some help with the above error on our Oracle Linux servers (OEL5 and 6) using the latest Nagios XI version (2014R1.5). Following the troubleshooting docs, I have adjusted the nrpe timeout to 300 seconds, but I still get the same error:

Yum Updates Critical (Service check timed out after 60.01 seconds)

I don't understand why the increased timeout value isn't helping and not sure where to go from here.

[tmcdonald]

You'll need to adjust the timeouts on the check_nrpe that gets run by your Nagios server, as well as the yum check plugin being run on the remote machine.

[vendor-support]

You'll need to adjust the timeouts on the check_nrpe that gets run by your Nagios server, as well as the yum check plugin being run on the remote machine.

Hi thanks for the response, but I don't understand what I need to change. I already increased the timeout for the check_nrpe command on the nagios server... By default it's 30 seconds which would timeout on all our linux servers, but when I changed it, everything worked except for the Oracle. I tried to edit check_nrpe but it's garbled like a binary.

Can you tell me what I need to change specifically?

[jwelch]

What does the commandline for this check look like when it's run?
check_nrpe has an optional timeout parameter, but what plugin is being run
on the client side? If it has a timeout parameter you might have to pass that along
as part of the command to be run.
I see one plugin on Nagios Exchange called check_yum. It does support a timeout
using '-t <seconds>' or '--timeout=<seconds>'.
I guess you would use -t 300 in this case to match the check_nrpe setting.

[tmcdonald]

To add on to jwelch's post, the -t option will either need to be passed along with the check_nrpe command (if you have arguments allowed) or changed on the remote host itself in the nrpe.cfg file.

[vendor-support]

Ok got it, thanks for the help!

To update... The Nagios side was fine, I had to change the timeout in nrpe.cfg on the hosts I wanted to monitor.

Thanks again!

[tmcdonald]

Awesome! I'll go ahead and close this now, but feel free to open another if you need to.