Events over time not working

[snapon_admin]

Is anyone else having an issue in 2014R1.5 with the events over time chart? Mine's working in Test, where there's very little events running, but it's not working in Production:

borked events over time.png

[abrist]

Have you offloaded ndo2db and/or mysql?
Any errors in the js console in your browser?
Or any errors in the httpd error_log?

[tmcdonald]

We saw a very similar issue with another user recently. How many objects are you monitoring? The user who reported this initially was upwards of 15,000 total, and it had to do with the highcharts JS configs used to draw the chart.

[snapon_admin]

I'm not seeing anything that looks like it would pertain to this in the logs, but we do have a lot monitoring. ~16,000 services and ~1,000 hosts or so.

[BanditBBS]

I see same issue on my 1.5 install. Over time it just stops working. Was so often I finally removed from my home dashboard, was too lazy to open a bug report.

[tmcdonald]

Bandit, what's your total object count on that server?

[BanditBBS]

Bandit, what's your total object count on that server?

400 hosts, 6500 services.

As for the amount of checks being done:
1-min 1100 service checks
5-min 5950
15-min 6200

[tmcdonald]

Take a look at /usr/local/nagiosxi/html/includes/components/xicore/ajaxhelpers-monitoringengine.inc.php near the end of the file, line 540 for me:

Code: Select all

tickInterval: 2,

Remove this line and see if that helps.

[snapon_admin]

Appears to be working for me. Will double check it tomorrow and make sure it's still working.

Edit: Still working when I came in this morning. Looks like that did the trick for me, thanks!

[BanditBBS]

Seems to be the fix on my end as well