System Fail after update - Urgent

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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robson-dasilva
Posts: 10
Joined: Wed Sep 08, 2010 2:09 pm

System Fail after update - Urgent

Post by robson-dasilva »

Folks, good morning,
I did the update yesterday and after that the system cant check any service configured and show the followed error for me

Host Service Type Time Contact Notification Command Information
SERVER01 CPU Usage UNKNOWN 06-21-2011 02:22:07 nagiosadmin xi_service_notification_handler Server port must be an integer
SERVER02 Page File Usage UNKNOWN 06-21-2011 02:21:27 nagiosadmin xi_service_notification_handler Server port must be an integer
SERVER03 Page File Usage UNKNOWN 06-21-2011 02:21:07 nagiosadmin xi_service_notification_handler Server port must be an integer
SERVER04 Memory Usage UNKNOWN 06-21-2011 02:20:57 nagiosadmin xi_service_notification_handler Server port must be an integer
SERVER05 Memory Usage UNKNOWN 06-21-2011 02:20:37 nagiosadmin xi_service_notification_handler Server port must be an integer
SERVER06 Logon Errors UNKNOWN 06-21-2011 02:20:27 nagiosadmin xi_service_notification_handler Server port must be an integer
SERVER07 Memory Usage UNKNOWN 06-21-2011 02:20:17 nagiosadmin xi_service_notification_handler Server port must be an integer

Any clue ?

Best Regards

Robson
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: System Fail after update - Urgent

Post by mguthrie »

Check your command definition for the "check_xi_service_nsclient" command, see if it differs from the following:

Code: Select all

$USER1$/check_nt -H $HOSTADDRESS$ -s "$ARG1$" -p 12489 -v $ARG2$ $ARG3$ $ARG4$
Another user reported this changing in 1.4.
robson-dasilva
Posts: 10
Joined: Wed Sep 08, 2010 2:09 pm

Re: System Fail after update - Urgent

Post by robson-dasilva »

I´ve found this command:

$USER1$/check_nt -H $HOSTADDRESS$ -s "$ARG1$" -p $ARG5$ -v $ARG2$ $ARG3$ $ARG4$


Robson
tonyyarusso
Posts: 1128
Joined: Wed Mar 03, 2010 12:38 pm
Location: St. Paul, MN, USA
Contact:

Re: System Fail after update - Urgent

Post by tonyyarusso »

Known issue, I'm working on it right now.
Tony Yarusso
Technical Services
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TIES
Web: http://ties.k12.mn.us/
tonyyarusso
Posts: 1128
Joined: Wed Mar 03, 2010 12:38 pm
Location: St. Paul, MN, USA
Contact:

Re: System Fail after update - Urgent

Post by tonyyarusso »

Update your wizard (http://exchange.nagios.org/directory/Ad ... rd/details) now and it should be fine. (Note: You may need to manually run the "Apply Configuration" from within the Core Config Manager after installing the wizard for the changes to take effect.)
Tony Yarusso
Technical Services
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TIES
Web: http://ties.k12.mn.us/
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: System Fail after update - Urgent

Post by mguthrie »

Please see our announcement related to this issue:
http://support.nagios.com/forum/viewtop ... f=5&t=2585
robson-dasilva
Posts: 10
Joined: Wed Sep 08, 2010 2:09 pm

Re: System Fail after update - Urgent

Post by robson-dasilva »

mguthrie wrote:Please see our announcement related to this issue:
http://support.nagios.com/forum/viewtop ... f=5&t=2585
Even applying this update my system didn't recovery the error,
The system is monitoring normally, but the service screen keep still showing the error as mentioned.

Best Regards

Robson
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: System Fail after update - Urgent

Post by mguthrie »

Can you post the command definition for the "check_xi_service_nsclient" command, as well as a service definition that's having the issue.
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