Reports Availability Summary (Not Found)

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bryanc
Posts: 6
Joined: Mon Sep 08, 2014 2:02 pm

Reports Availability Summary (Not Found)

Post by bryanc »

I have attached a picture showing the message I get when I try to create a PDF file. Any thoughts?
You do not have the required permissions to view the files attached to this post.
abrist
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Re: Reports Availability Summary (Not Found)

Post by abrist »

What version of XI are you running?
Are you using/forcing SSL?
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bryanc
Posts: 6
Joined: Mon Sep 08, 2014 2:02 pm

Re: Reports Availability Summary (Not Found)

Post by bryanc »

Nagios XI 2014R1.5
And not using SSL
abrist
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Re: Reports Availability Summary (Not Found)

Post by abrist »

Can you post the permissions on the file:

Code: Select all

ls -la /usr/local/nagiosxi/html/reports/availability.php
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
bryanc
Posts: 6
Joined: Mon Sep 08, 2014 2:02 pm

Re: Reports Availability Summary (Not Found)

Post by bryanc »

I attached the file.
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abrist
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Re: Reports Availability Summary (Not Found)

Post by abrist »

Those permission are just fine. When you browse to the availability report, do you get the not found error immediately, or does the page spin for 20-30+ seconds before the error appears?
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
bryanc
Posts: 6
Joined: Mon Sep 08, 2014 2:02 pm

Re: Reports Availability Summary (Not Found)

Post by bryanc »

I only wait around 3 seconds before that message comes up
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lmiltchev
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Re: Reports Availability Summary (Not Found)

Post by lmiltchev »

Go to Admin->Manage System Config and make sure you have the correct URLs in the "Program URL" and optionally "External URL" fields.
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bryanc
Posts: 6
Joined: Mon Sep 08, 2014 2:02 pm

Re: Reports Availability Summary (Not Found)

Post by bryanc »

It looks good.
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lmiltchev
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Re: Reports Availability Summary (Not Found)

Post by lmiltchev »

Change this:

Code: Select all

http://10.1.1.236/
to this:

Code: Select all

http://10.1.1.236/nagiosxi/
and click on "Update Settings". Let me know if this fixed your issue.
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